Having a few issue with my environment, I decided to uninstall all SAG products and then re-install Product Suite 9.12, but I am unable to remove the Infrastructure components.
After selecting products to uninstall the installer window goes blank and hangs. At the end of uninstallLog.txt I see
07:52:39 info DM> Windows TS/RDP session: console. There are no other active sessions.
07:52:43 info DLIFPP> We are running with local admin privileges.
07:52:43 alert DLIFPP> Windows product name: Windows 10 Pro N
07:52:43 alert DLIFPP> Windows build lab: 14393.rs1_release_inmarket.161004-2338
07:53:30 warning CCM.W: CCMCondP> Cannot access instance folder: C:\SoftwareAG2016\install\products
07:53:30 warning CCM.W: CCMCondP> Cannot access instance folder: C:\SoftwareAG2\install\products
C:\SoftwareAG2016 and C:\SoftwareAG2 were used in previous installations, but no longer exist. I’ve searched the registry, *.ini and *.cfg for references to \install\products.
How do I complete the un-install?