Unable to install CentraSite

I have tried to install CentraSite Community Edition (SoftwareAGInstaller951_136.exe) on my windows 7 64 bit machine, however I keep running into errors.

STP: ExecuteInstallUnits.error Could not execute install units for profile CTP of product Runtime. Reason: tried to access field com.softwareag.install.osgi.profiles.DefaultInstallUnit.profile from class com.softwareag.wss.install.WSSOSGiInstallUnit

I have attached the install log files. Any suggestions?
installLog.zip (47.2 KB)

Hello

I am getting the same set of errors. Were you able to resolve the problem? I am attaching my set of install logs.

Regards

Vaibhav
installLog.txt (231 KB)

Hi guys,

sorry to hear that you have installation problems with the 9.5.1 build on Windows 9.5. I checked it out myself and there seems to be a problem with the Win64 build. Sorry about that. We will replace it with a corrected image in the next days.

Thanks for your patience,
Gerald

Thank you Gerald for a quick response

I would like to confirm that we have tried installing both 32 and 64 bit versions on the respective windows 7 OSes and have faced the same set of issues.

Regards

Vaibhav

Hello Gerald

Can you confirm whether the downloadable image has been replaced with the correct one or not? I am looking at this product for evaluation for one of my customers.

Regards

The latest version works… (I had an additional issue because my virus scanner was blocking the creation of a windows service) but we resolved that as well. Thank you for your help.

I’m getting authorization errors when trying to download the Wndows 64-bits. If I try the windows 32-bits it works allright. I used the link that SAG sent me via mail (http://mkto-lon020189.com/…) There is something wrong with this ?

Hi

I am getting the same error on 64 bit The 32 bit version gets downloaded fine. However the 32 bit version is the giving the original installation error.

Navin, were you able to download the 64 bit version and get it working?

Regards

Vaibhav

Hi everyone,

thanks for the feedback, I tried myself and get the same permissions denied error for the Windows 64bit version. I asked the download team to double-check and correct it. Please use one of the other builds in the meantime if possible.

Regards,
Gerald

Hi:

There is some link to download the previous stable version for windows-64 ?

Thx
E

Hello

The 64 bit download for windows is still not working :frowning:

Regards

Hi Vaibhav,

please re-register. I just did and received a working link for the Windows 64bit version.

Regards,
Gerald

Hello Gerald

Thanks for the information. I was able to download the product successfully. However the installation failed again with the following error.

APP_ERROR> CentraSite: Cannot create the Registry Repository store.

I am attaching the logs below. Requesting for your help

Regards
installLog.txt (232 KB)

Tried 32 it windows install today and getting errors. Pls refer to attachment.

Can anyone confirm if the latest build is working for 32 bit?

  • APP_ERROR> STP: ExecuteInstallUnits.error Could not execute install units for profile CTP of product Runtime. Reason: tried to access field com.softwareag.install.osgi.profiles.DefaultInstallUnit.profile from class com.softwareag.wss.install.WSSOSGiInstallUnit

  • APP_ERROR> Missing OSGiWEP.displayName: Failed to install INM Shared OSGi bundles.

  • APP_ERROR> CentraSite: Configuration of the CentraSite Application Server failed.

Thanks,
Abhi
installLog.txt (909 KB)

Hi Vaibhav,

you are trying to install CentraSite on an unsupported OS. In the log it is written right above the APP_ERR:

06-FEB-2014 06:49:36 INODSF1180: The operating system is not specified within the license file
06-FEB-2014 06:49:36 INODSS1714: Deleting database ‘‘CentraSite’’
06-FEB-2014 06:49:36 INODSS1009: Delete index space
06-FEB-2014 06:49:36 INODSR1483: Deleting index space 1 of 1
06-FEB-2014 06:49:36 INODSS1009: Delete data space
06-FEB-2014 06:49:36 INODSR1483: Deleting data space 1 of 1
06-FEB-2014 06:49:36 INODSS1009: Delete journal space
06-FEB-2014 06:49:36 INODSR1483: Deleting journal space 1 of 1
06-FEB-2014 06:49:36 INODSF1436: Terminated with errors ERRORLEVEL=255’

Which OS are you using? We support: w2008, win7_pro, w2012, win8

Kind regards,
Gerald

Hi Abhi,

I am not sure, why the 32bit build got corrupted again, sorry. I uploaded a new installer image to ftp://ftp.softwareag.com/outgoing/CentraSite/Windowsx86b.zip. Could you please this and point your Software AG installer to it during setup.

Kind regards,
Gerald

Thanks Gerald!

The new image worked fine albeit one issue. Its forcing for SOA Active license for Business User Interface. I was looking out for CentraSite Administration Module (which was part of 8.2 release) to manage the DB, users, backups etc. I think this module was “System Management Hub”.

Can you pls let me know if the image/ installer was right?

Thanks,
Abhi

Abhinandan Patil

Hi Abhi,
yes, Business UI requires an ActiveSOA license and the admin tool is gone, you need to work with the command line tools, please consult the documentation for that.
Regards,
Gerald

Hi Gerald,

Thank you for the clarification and thanks for all your help.

Thanks,
Abhi

Abhinandan Patil

Hello Gerald

Has the 32 bit image on the server corrected? I think it has been removed from the ftp link that you had mentioned in your earlier post. Things are becoming critical for us and this unavailability of software is not setting a good impression to the customer.

Is there any alternate way by which we can get correct image of the 32 bit product.

Regards

Vaibhav