Template Error

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1

Hello Experts,

While I am creating template by using webUI ,I am getting following error. Could you please take a look into this…Please give suggestions on this.

Error is…

RuntimeException: Error occurred while creating a template on the remote managed node with alias: local. Remote task status is RuntimeException: Error occured while executing a task with id: 3 and status: [SPMPROE0024] Script failed with exit code 1: Welcome to the Software AG Installer Release 2014-10 Build 9.7.0.0.179 Copyright (c) 2001-2014 Software AG, Darmstadt, Germany and/or Software AG USA Inc., Reston, VA, USA, and/or its subsidiaries and or/its affiliates and/or their licensors. The name Software AG and all Software AG product names are either trademarks or registered trademarks of Software AG and/or Software AG USA Inc. and/or its subsidiaries and or/its affiliates and/or their licensors. Other company and product names mentioned herein may be trademarks of their respective owners. Detailed information on trademarks and patents owned by Software AG and/or its subsidiaries is located at http://techcommunity.softwareag.com/ecosystem/documentation/legal/. This software may include portions of third-party products. For third-party copyright notices and license terms, please refer to “License Texts, Copyright Notices and Disclaimers of Third Party Products”. This document is part of the product documentation, located at http://techcommunity.softwareag.com/ecosystem/documentation/legal/ and/or in the root installation directory of the licensed product(s). Before installing or upgrading, see readmes, release notes, and installation or upgrade guides at http://techcommunity.softwareag.com/ecosystem/documentation You might need to shut down running products before continuing. For details, see the installation or upgrade guide for your products. For product releases not available on the installer, contact the Software AG Logistics Center. If your company connects to the Internet through an HTTP or Socks proxy server, you must use that proxy server to install. Use AutoDetect Proxy to automatically detect proxies using WPAD. Checking network connectivity … The installer successfully connected to the installer server without a proxy, but you can still configure one. Options are: Product List Download Initializing system resources . Connecting to the installer server … Retrieving server information, this may take a few seconds … Downloading information for the products you have licensed from Software AG. This process might take a few minutes … 10% The user name or password you entered is invalid. Press enter to continue . See log at E:\webM97\profiles\SPM\logs\install.log for more details.

2

Hi Laxman,

Could you please provide more details about the use case. We are interested on

  • What version of Windows you’re running target SPM node and does it have the latest fix installed?
  • Are you getting the error on create template operation or on apply template operation?
  • If you are executing apply template operation which template you’re applying ( i.e. some of the defaults or custom template created beforehand by you) ?
  • Are using Software Download Center or image repo?
  • Can you provide the logs from E:\webM97\profiles\SPM\logs ?

Many Thanks
Nikolay

3

The installer output has the following error message at the end:

“The user name or password you entered is invalid”

Most likely webMethods-9.7_xxx repository used to apply the template is not configured with valid Empower credentials.