Getting Started Guide

We are excited to introduce the new Software AG TECHcommunity Forums.

Feel free to ask questions, get help and inspiration, show off your latest project and share your ideas with your peers.

But first - we prepared this 8-minute Getting started guide that covers the basic functionalities of our new home. We’ll expand it in future with the new features that are yet to come.

So… Let’s get started.

Register and login

Join the TECHforums by clicking Sign Up and start building your skills and network today. Existing TECHcommunity and Empower members may login directly with their email address – we have migrated all existing accounts.

Tags and categories

We replaced the limited hierarchy of categories and subforums with product tags. Tags are more powerful, give you more freedom and the ability to post cross-product topics. If you are on a tag page and click the +New Topic button that tag will be automatically selected. You can easily select from the predefined list of tags in the bottom of the topic composer.

Navigation Tools

In TECHforums you can navigate through content in various ways.

Content is organized through the site based on your Interests.

For Search, the Menu, or your User page, use the icon buttons at the upper right.

Through the Products menu, you can access thread discussions related to the Software AG Products you select there. This is where you can post your questions and answers.

Browsing the TECHforums

Topic lists

By default, the TECHforums homepage will show all Latest conversations in the community but you can filter this to those that are most relevant to you:

By tag: In the menu line, click “all tags”, and a list of all the product tags appears.
By section: In the menu line, click “sections”, and a list of all the available sections will appear.
By what’s “New” to you: By default, new topics are those created in the last 2 days that you have not opened yet. This keeps the list fresh and relevant. New topics show a small blue dot next to the topic title.
By “Unread” topics : By default, unread topics are those that you previously opened and read for at least 4 minutes, but that have new posts (replies) submitted to them. Unread topics show a number in a blue circle indicating how many new posts are in the topic.
By level of activity: If you click on “Top,” the conversation topics will be listed in order of most activity (views and replies) for a specified time period. You can choose “all time,” or a specific period such as quarter, month, week or just today.
Bookmarks will help you get back to topics you found useful.
Unanswered topics will guide you to the topics that haven’t found a solution. This is a great place to chime in and share your knowledge with a fellow community member.

Taking Part in Conversations

Replying

Once you enter a thread, press any rep-button Reply button to open the editor panel at the bottom of your browser. You can continue reading (and even search or navigate to different topics) while you compose your reply.

reply

All posts appear in the order they publish. You don’t have to chase down multiple threaded paths. However, you still have lots of ways to follow the context of conversations.

To reply to a specific post in a topic, click the grey Reply button at the end of each post. Your reply will be linked to that post.

  • Your post will appear next in chronological order if it is the next one to publish after the post you are replying to.
  • If yours is NOT next, then two things happen after your post is published:
  • Your post will include a new link in its header with an image to show what post it is “in reply to” - clicking this link displays that previous post for context next to your reply
  • The original post includes a count of replies at the bottom - clicking this link displays all these replies

Drafts

Drafts will automatically be saved as you write. If you minimize the editor or navigate to a different topic, the editor might disappear. To open a draft, return to the topic you were replying to or click the highlighted bar at the bottom of your browser, and the editor will reappear with your draft.

Quoting

To insert a quote, select the text you wish to quote. Then press the Quote button that pops up. There is no need to quote a whole message - it helps to be specific. Repeat this for multiple quotes even from different posts and different users. The quoted text will link to their original source.

Mentioning

To notify someone about your reply, mention their name. Type @ to begin selecting a username. This search will also search the name fields in case you don’t know a particular username.

Emoji

To use standard Emoji, just type : to match by name. Or you can use traditional smileys :wink:

emoji

Alternatively, click on more to see a complete list of emoji to select from.

Oneboxes (Link Previews)

Note: You can read more details about this feature in: Rich link previews with Onebox

To generate a summary for a link, paste it on a line by itself. A summary should appear.

Formatting

Your reply can be formatted using simple HTML, BBCode, or Markdown:

This is <b>bold</b>.  
This is [b]bold[/b].  
This is **bold**. 

For more formatting tips, try this 10-minute tutorial.

Actions and Reactions

There are action buttons at the bottom of each post:

actions

  • To let someone know that you enjoyed and appreciated their post, use the like button. Share the love!
  • Grab a copy-pasteable (permalink) link to any reply or topic via the link button.
  • Use the button to reveal more actions. Flag to privately let the author, or the site staff, know about a problem. Bookmark to find this post later on.

Notifications

When someone is talking directly to you — by replying to you, quoting your post, mentioning your @username, or even linking to your post, a blue number will immediately appear over your profile picture at the top right.

When you have been sent a Personal Message, you will receive this in your Inbox and a green number will appear over your profile picture to the left.

Click your profile image to scroll through all your notifications.

notifications

You can opt in to receive all these notifications as push notifications to your desktop browser or Android device. Simply allow the site to send you notifications through your browser when it asks permission.

Don’t worry about missing a reply—you’ll be emailed any notifications that arrive when you are away.

If you want, you can get notified about other things happening on the site as well, either at the tag or topic level.

Topic notifications

You can change your notification level for any individual topic via the notification control at the bottom, and right-hand side, of each topic.

watched

Tag notifications

A notification level can even be set per tag. To change any of these defaults go to your user preferences, or visit the tag page, and use the notification control (bell icon) above the topic list, on the right-hand side.

Further Notification preferences

To keep up with the updates we’d advise you to fine-tune your personal preferences. You can easily access all your notification settings by clicking on your Avatar -> Edit Profile icon -> Notification settings.

settings-notification

13 Likes