FSA Beta could not synchronize with DEMOCenter HQ

, ,
1

Hi everybody,

I installed FSA Beta on my PDA and configured it to connect to the DEMOCenter at HQ.
I used the following URL for sync :

http://193.26.193.72/fsa_sync_pnp/sync

When connecting the first time (new user) and trying to download orders, spare parts and profile information, I got the error message “SYNC_FAILURE”.

I also tried to install from the executables Ivo Droesser built (found on the intranet).
But with the same error.

Could you help me with this ?

Thank you for your answers.

2

Here are the logs :

sync.log

SyncContainer: 29-Oct-03 3:00:39 PM modus: initial Load
[creator: login, result: SYNC_LOGIN_FAILED, message: Problem accessing synchronisation repository, successlist: 0, failureList: 0]
SyncContainer end

errOut.log in attachment.

Fran

3

Francois,

please check on your PDA, if you can reach the host by using the URL http://193.26.193.72/ in the Pocket IE. If you cannot see the Tamino Mobile Console on your PDA, there is a general problem with the IP connection.

Regards,
Pascal Sch

4

The answer to this problem was to remove the trailing slash at the end of the URL used in sync_URL parameter in the tmbSync.properties file.

Just for the readers who will come to this topic. :wink:

Fran