webMethods Installation 10.15 Error

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1

Hi I am facing below error while installing web methods . Java is already installed in my PC

image

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image734Ă—134 4.25 KB

2

What’s your “INSTALL_ROOT” ? if that value is not set when you start the Designer for sure the lookup for the JVM fail.
Also keep in mind that JAVA21 is not yet supported by SAG. it should be a JAVA17 if you already use 11.0 ServiceDesigner, else JAVA11

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image771Ă—134 5.34 KB

Please also check your “Designer.Ini” file for:

-product
com.webMethods.product.designer.ide
-startup
Designer/eclipse/plugins/org.eclipse.equinox.launcher_1.6.400.v20210924-0641.jar
–launcher.library
Designer/eclipse/plugins/org.eclipse.equinox.launcher.win32.win32.x86_64_1.2.600.v20220720-1916
-showsplash
com.softwareag.common.eclipse
-launcher
D:/wMServiceDesigner110/ServiceDesigner.exe
-name
ServiceDesigner
-vm
D:/wMServiceDesigner110/jvm/jvm/bin/javaw.exe
-vmargs
-Dosgi.requiredJavaVersion=17
-Dsun.java.command=Eclipse
-XX:+UseG1GC
-XX:+UseStringDeduplication
–add-modules=ALL-SYSTEM
-Dosgi.requiredJavaVersion=11
-Dosgi.dataAreaRequiresExplicitInit=false
-Dorg.eclipse.swt.graphics.Resource.reportNonDisposed=true
-Xms256m
-Xmx2048m
-Declipse.home.location=file:/D:/wMServiceDesigner110/Designer/eclipse/
–add-modules=ALL-SYSTEM
–add-opens=java.base/sun.nio.fs=ALL-UNNAMED
-Xverify:none

1 Like
3

Hi,

Still i am facing issue while opening.

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image843Ă—97 4.08 KB

Java version in available system

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image731Ă—197 5.31 KB

and i have updated Environment variable as well.

4

Hi Aneel.

can you check your %PATH%-variable, which Java version is included here?

Your second screenshot looks a bit strange to me as it is referring to Java 11 and Java 18 in the same “java -version” output.
The “javac -version” should always refer to the same version as “java -version”" when invoked from the same installation (“11.0.21”) in your screenshot above…

Regard,
Holger

1 Like
5

HI Holger,

Please find the details

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image1356Ă—117 6.85 KB

C:\Program Files\Common Files\Oracle\Java\javapath;
C:\Program Files (x86)\Common Files\Oracle\Java\javapath;
C:\Windows\system32;
C:\Windows;
C:\Windows\System32\Wbem;
C:\Windows\System32\WindowsPowerShell\v1.0\;
C:\Windows\System32\OpenSSH\;C:\Program Files\dotnet\;
C:\Program Files\Java\jdk-11\bin;
C:\Users\AnilkumarChaladi\AppData\Local\Programs\Python\Python312\Scripts\;
C:\Users\AnilkumarChaladi\AppData\Local\Programs\Python\Python312\;
C:\Users\AnilkumarChaladi\AppData\Local\Microsoft\WindowsApps;
C:\Program Files\JetBrains\PyCharm Community Edition 2023.3.1\bin;;
C:\Program Files\JetBrains\PyCharm 2023.3.2\bin;
;C:\Program Files\Java\jdk-21\bin;
6

Hi Aneel,

you have two Java-Installations in your path, JDK 11 and JDK 21.
Only the first one, JDK 11, will be used when invoking java without specifying concrete pathes.

Additionally, can you check what Oracle/Java/javapath is pointing to?
Is it another java installation?

Can you check the eclipse log from your ServiceDesigner installation for detailed error messages when the popup shown in your first screenshot is shown?

Regards,
Holger

1 Like