How to recover package after strange behaviour?

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I’m building a flow services in designer using WmPublic, then all packages content in designer disappear. I decided to restart the integration server and then all of my packages disappear too in instances server directory.

Can i recover the package? It seems the integration server back to default. The WmAdmin web only accept default password, the latest password isn’t working.

Any help or explanation would be much appreciated. Thank you in advanced and have a nice day.

Hi,

the image is showing the wrong context, it is showing the basic installation path and not the working directory of the real instance.
The real instance will have its directory under “/opt/soa/sag1015/IntegrationServer/instances/default/packages”, replace “default” with the correct name of your instance.

Are there any loading errors in the server.log when the instance gets restarted?
You will find the server.log under “/opt/soa/sag1015/IntegrationServer/instances/default/logs”.

Please check the “/opt/soa/sag1015/IntegrationServer/instances/default/config” directory additionally for recent changes and eventually restore it from “/opt/soa/sag1015/IntegrationServer/instances/default/config/backup”.

Regards,
Holger

Sorry my bad wrong file attached. Here i attach the installation package path and the log on the date. I just dont understand why it go to factory setting and delete all existing package.

Log:

2025-01-19 06:00:14 WIB [ISS.0025.0001I] (tid=67) Integration Server 10.15.0.0 Build 674 
2025-01-19 06:00:14 WIB [ISS.0025.0006I] (tid=67) License Manager started 
2025-01-19 06:00:14 WIB [ISS.0001.0008W] (tid=67) Microservices Functionality disabled due to license restrictions. 
2025-01-19 06:00:14 WIB [ISS.0025.0049I] (tid=67) The JCE Unlimited Strength Jurisdiction Policy File was found 
2025-01-19 06:00:14 WIB [ISS.0025.0041I] (tid=67) FIPS mode not initialized 
2025-01-19 06:44:51 WIB [ISS.0096.0002W] (tid=67) JDBCConnectionManager: creating Embedded Pool Alias for Xref. 
2025-01-19 06:44:51 WIB [ISS.0096.0002W] (tid=67) JDBCConnectionManager: creating Embedded Pool Alias for ISDashboardStats. 
2025-01-19 06:44:51 WIB [ISS.0096.0002W] (tid=67) JDBCConnectionManager: creating Embedded Pool Alias for ISInternal. 
2025-01-19 06:44:51 WIB [ISS.0096.0003I] (tid=67) JDBCConnectionManager: creating database object for embedded database: IS_USER_TASKS.LAST_UPDATED 
2025-01-19 06:44:51 WIB [ISS.0096.0003I] (tid=67) JDBCConnectionManager: creating database object for embedded database: IS_OAUTH_CLIENTS.ALLOWED_GRANTS 
2025-01-19 06:44:51 WIB [ISS.0096.0003I] (tid=67) JDBCConnectionManager: creating database object for embedded database: IS_KV_STORE 
2025-01-19 06:44:51 WIB [ISS.0096.0003I] (tid=67) JDBCConnectionManager: creating database object for embedded database: IS_OAUTH_SCOPE.SCOPE_VALUE 
2025-01-19 06:44:51 WIB [ISS.0096.0004E] (tid=67) JDBCConnectionManager: embedded database objects not created: Syntax error: Encountered "MODIFY" at line 1, column 28. 
2025-01-19 06:44:51 WIB [ISS.0025.0024I] (tid=67) JDBC Connection Manager started 
2025-01-19 06:44:51 WIB [ISS.0095.0026W] (tid=67) The AuditConfig.xml file was not found and is being created. The audit logging system is using default settings. 
2025-01-19 06:44:51 WIB [ISS.0095.0025W] (tid=67) The auditing.cnf file was not found and is being created. 
2025-01-19 06:44:51 WIB [ISS.0095.0025W] (tid=67) The transient.sql.errors.xml file was not found and is being created. 
2025-01-19 06:44:53 WIB [ISS.0095.0013I] (tid=67) Audit Logging initialized. 
2025-01-19 06:44:53 WIB [ISS.0017.0080I] (tid=277) Migrated the SoftwareAG-IS-WMN.xml cache manager configuration to the Ehcache 2.8.x format. 
2025-01-19 06:44:54 WIB [ISS.0033.0168I] (tid=67) Cluster Node Name: localhost. 
2025-01-19 06:44:56 WIB [ISS.0025.0021I] (tid=67) ACL Manager started 
2025-01-19 06:44:56 WIB [ISS.0025.0008I] (tid=67) State Manager started 
2025-01-19 06:44:56 WIB [ISS.0025.0010I] (tid=67) Service Manager started 
2025-01-19 06:44:56 WIB [ISS.0025.0020I] (tid=67) Validation Processor started 
2025-01-19 06:44:56 WIB [ISS.0025.0022I] (tid=67) Statistics Processor started 
2025-01-19 06:44:56 WIB [ISS.0025.0018I] (tid=67) Invoke Manager started 
2025-01-19 06:44:57 WIB [ISS.0025.0012I] (tid=67) Cache Manager started 
2025-01-19 06:44:57 WIB [ISS.0098.0121I] (tid=67) The default Broker was not detected while initializing the dispatch.cnf file. Broker Settings will automatically be disabled. 
2025-01-19 06:44:57 WIB [ISS.0098.0026I] (tid=67) Document Store DefaultStore initialized 
2025-01-19 06:44:58 WIB [ISS.0098.0026I] (tid=67) Document Store VolatileTriggerStore initialized 
2025-01-19 06:44:58 WIB [ISS.0098.0026I] (tid=67) Document Store TriggerStore initialized 
2025-01-19 06:44:58 WIB [ISS.0098.0026I] (tid=67) Document Store ResubmitStore initialized 
2025-01-19 06:44:59 WIB [ISS.0153.0010I] (tid=67) webMethods Messaging subsystem is not configured. The default webMethods Messaging connection aliases are being created. 
2025-01-19 06:44:59 WIB [ISS.0134.0998I] (tid=67) [STARTUP.UM_DETECTOR] no realm found in install directory: /opt/soa/sag1015/UniversalMessaging/server 
2025-01-19 06:44:59 WIB [ISS.0153.0000I] (tid=67) webMethods Messaging subsystem started 
2025-01-19 06:44:59 WIB [ISS.0153.0007I] (tid=67) webMethods Messaging connection alias IS_DES_CONNECTION started 
2025-01-19 06:44:59 WIB [ISS.0106.0001I] (tid=67) Join Manager initialized 
2025-01-19 06:44:59 WIB [ISS.0025.0032I] (tid=67) Dispatcher initialized 
2025-01-19 06:44:59 WIB [ISS.0134.0128I] (tid=67) JMS subsystem is starting. 
2025-01-19 06:44:59 WIB [ISS.0134.0010I] (tid=67) JMS subsystem is not configured. The default JMS connection alias is being created. 
2025-01-19 06:44:59 WIB [ISS.0135.0003I] (tid=67) JNDIConfigurationManager added new JNDI Properties file "DEFAULT_IS_JNDI_PROVIDER" [{is.jndiAlias.description=system generated JNDI provider alias, java.naming.factory.initial=com.pcbsys.nirvana.nSpace.NirvanaContextFactory, java.naming.provider.url=nsp://localhost:9000}] 
2025-01-19 06:45:00 WIB [ISS.0134.0998I] (tid=67) DEFAULT_IS_JMS_CONNECTION cache enabled :: true 
2025-01-19 06:45:00 WIB [ISS.0134.0000I] (tid=67) JMS subsystem started 
2025-01-19 06:45:00 WIB [ISS.0134.0998I] (tid=67) PE_NONTRANSACTIONAL_ALIAS cache enabled :: true 
2025-01-19 06:45:00 WIB [ISS.0173.0000I] (tid=67) Common Messaging subsystem started 
2025-01-19 06:45:00 WIB [SCC.0121.0093I] (tid=67) XA Recovery Store initialized 
2025-01-19 06:45:00 WIB [com.webmethods.fabric.agent.FabricAgent.null.load.startI] (tid=67) [agent.load.start] Loading registry config file /opt/soa/sag1015/IntegrationServer/instances/default/config/fabric-agent.xml 
2025-01-19 06:45:00 WIB [com.webmethods.fabric.agent.FabricAgent.null.startI] (tid=67) [agent.start] Starting Fabric Agent 
2025-01-19 06:45:00 WIB [ISS.0025.0055I] (tid=67) Lock Manager initialized 
2025-01-19 06:45:03 WIB [ISS.0139.9999I] (tid=67) Initializing ISKeyStoreManager using watt.server.homeDir:/opt/soa/sag1015/IntegrationServer/instances/default/config/security/keystore 
2025-01-19 06:45:03 WIB [ISS.0139.9999I] (tid=67) ISKeyStoreManager initialized successfully. 
2025-01-19 06:45:04 WIB [ISS.0158.0000I] (tid=67) OData Server module is initialized. 
2025-01-19 06:45:04 WIB [ISS.0048.9999I] (tid=67) Successfully initialized module "odata-server" by com.softwareag.is.odata.core.Init 
2025-01-19 06:45:04 WIB [ISS.0048.9999I] (tid=67) Successfully initialized module "websocket-server" by com.softwareag.is.websocket.server.Init 
2025-01-19 06:45:04 WIB [ISS.0048.9999I] (tid=67) Successfully initialized module "graphql-server" by com.softwareag.is.graphql.Init 
2025-01-19 06:45:04 WIB [ISS.0014.0044I] (tid=67) Cron Daemon Pool thread pool increased by 10 threads, current maximum is 15. 
2025-01-19 06:45:04 WIB [ISS.0174.0000I] (tid=67) Alerting framework initialized. 
2025-01-19 06:45:04 WIB [ISS.0048.9999I] (tid=67) Successfully initialized module "alert-framework" by com.softwareag.is.alert.notifier.Init 
2025-01-19 06:45:04 WIB [ISS.0025.0004I] (tid=67) Flow Service Manager started 
2025-01-19 06:45:04 WIB [ISS.0025.0002I] (tid=67) Package Manager started 
2025-01-19 06:45:04 WIB [ISS.0025.0011I] (tid=67) Package Replicator Manager started 
2025-01-19 06:45:04 WIB [ISS.0028.0001I] (tid=67) Loading packages 
2025-01-19 06:45:13 WIB [ISS.0028.0005I] (tid=67) Loading WmRoot package 
2025-01-19 06:45:24 WIB [ISS.0028.0005I] (tid=67) Loading WmPublic package 
2025-01-19 06:45:24 WIB [ISS.0028.0005I] (tid=757) Loading WmAdmin package 
2025-01-19 06:45:24 WIB [ISS.0028.0005I] (tid=758) Loading WmJSONAPI package 
2025-01-19 06:45:24 WIB [ISS.0028.0005I] (tid=756) Loading WmISExtDC package 
2025-01-19 06:45:24 WIB [ISS.0028.0005I] (tid=760) Loading WmXSLT package 
2025-01-19 06:45:25 WIB [ISS.0028.0005I] (tid=756) Loading WmFlatFile package 
2025-01-19 06:45:25 WIB [ISS.0028.0005I] (tid=755) Loading WmCloud package 
2025-01-19 06:45:26 WIB [ISS.0028.0005I] (tid=758) Loading WmART package 
2025-01-19 06:45:27 WIB [ISS.0028.0005I] (tid=758) Loading WmARTExtDC package 
2025-01-19 06:45:27 WIB [ISS.0028.0005I] (tid=755) Loading WmJDBCAdapter package 
2025-01-19 06:45:27 WIB [ISS.0028.0005I] (tid=759) Loading WmMonitor package 
2025-01-19 06:45:29 WIB [ISS.0028.0005I] (tid=759) Loading Default package 
2025-01-19 06:45:31 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.event:startEventAgentPort) 
2025-01-19 06:45:31 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.net.email:init) 
2025-01-19 06:45:31 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.net.ftp:init) 
2025-01-19 06:45:31 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.net.ftps:init) 
2025-01-19 06:45:31 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.net.http:init) 
2025-01-19 06:45:31 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.net.websocket:init) 
2025-01-19 06:45:32 WIB [ISS.0161.0008I] (tid=312) Server endpoint registered for URI : /echo 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.ns:syncToNamespace) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.remote:init) 
2025-01-19 06:45:32 WIB [ISP.0061.0009I] (tid=312) The default Remote Server Alias was created. 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.registry:init) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.proxy:init) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.schedule:init) 
2025-01-19 06:45:32 WIB [ISS.0137.0000I] (tid=312) [SCHED] IS 10.15, scheduler version: 0 
2025-01-19 06:45:32 WIB [ISS.0137.0000I] (tid=312) [SCHED] checking DB level 
2025-01-19 06:45:32 WIB [ISS.0137.0000I] (tid=312) [SCHED] level: v10.7.fix1 
2025-01-19 06:45:32 WIB [ISS.0137.0000I] (tid=312) [SCHED] number: 10007000001 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.dispatcher:init) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.tx:init) 
2025-01-19 06:45:32 WIB [ISC.0063.0011I] (tid=312) Start 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.soap:init) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.tspace:init) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.ws:init) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.security.keystore:createDefaultKeyStoreTrustStoreAliases) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.ntlmclient:init) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.kerberossettings:init) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.admin:initHelpTopicURLMappings) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.sftpclient:updateCommonConfig) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmRoot: Startup service (wm.server.access:initAccountLocking) 
2025-01-19 06:45:32 WIB [ISS.0028.0012I] (tid=67) WmPublic: Startup service (pub.storage:startup) 
2025-01-19 06:45:33 WIB [ISS.0028.0012I] (tid=67) WmXSLT: Startup service (wm.xslt.Admin:startup) 
2025-01-19 06:45:33 WIB [ISS.0028.0012I] (tid=67) WmMonitor: Startup service (wm.monitor.admin:startup) 
2025-01-19 06:45:33 WIB [MON.0119.0707I] (tid=310) addMwUsertoMonitorACL: true 
2025-01-19 06:45:33 WIB [MON.0119.0705I] (tid=310) CDS User Manager not running 
2025-01-19 06:45:33 WIB [MON.0119.0710I] (tid=310) Audit Logging component could not be configured for Integration logger destination ProcessAuditDBDest. 
2025-01-19 06:45:33 WIB [ISS.0028.0012I] (tid=67) WmJSONAPI: Startup service (wm.jsonapi.mediatype:addSupport) 
2025-01-19 06:45:33 WIB [ISS.0028.0012I] (tid=67) WmJSONAPI: Startup service (wm.jsonapi.logging:init) 
2025-01-19 06:45:33 WIB [ISS.0028.0012I] (tid=67) WmISExtDC: Startup service (com.wm.isextdc.PkgInit:init) 
2025-01-19 06:45:33 WIB [ISS.0028.0012I] (tid=67) WmCloud: Startup service (wm.client.integrationlive.admin:loadTenantAccountInfo) 
2025-01-19 06:45:33 WIB [ISS.0021.6004E] (tid=310) An error occurred while loading information from the webMethods Cloud environment. No tenant aliases are enabled 
2025-01-19 06:45:33 WIB [ISS.0028.0012I] (tid=67) WmCloud: Startup service (wm.client.integrationlive.connector:initConnectors) 
2025-01-19 06:45:33 WIB [ISS.0028.0012I] (tid=67) WmAdmin: Startup service (wm.admin.controller:init) 
2025-01-19 06:45:34 WIB [ISS.0028.0012I] (tid=67) WmART: Startup service (wm.art.admin:startup) 
2025-01-19 06:45:34 WIB [ISS.0028.0012I] (tid=67) WmFlatFile: Startup service (wm.server.ff:init) 
2025-01-19 06:45:34 WIB [ISS.0028.0012I] (tid=67) WmFlatFile: Startup service (wm.server.ff:setACLs) 
2025-01-19 06:45:34 WIB [ISS.0028.0012I] (tid=67) WmARTExtDC: Startup service (com.wm.artextdc.pkginit:init) 
2025-01-19 06:45:34 WIB [ISS.0028.0012I] (tid=67) WmJDBCAdapter: Startup service (wm.adapter.wmjdbc.admin:registerAdapter) 
2025-01-19 06:45:35 WIB [ART.0114.1100I] (tid=312) Adapter Runtime: Facility 1 - JDBCAdapter registered with bundle com.wm.adapter.wmjdbc.JDBCAdapterResourceBundle. 
2025-01-19 06:45:35 WIB [ISS.0028.0012I] (tid=67) WmJDBCAdapter: Startup service (pub.pollingNotificationUtils:startup) 
2025-01-19 06:45:35 WIB [ISS.0098.0021I] (tid=67) Persistent Trigger Output Dispatcher started 
2025-01-19 06:45:35 WIB [ISS.0098.0021I] (tid=67) Volatile Trigger Output Dispatcher started 
2025-01-19 06:45:35 WIB [ISS.0098.0027I] (tid=67) PersistenceManager started all Stores 
2025-01-19 06:45:35 WIB [ISS.0025.0036I] (tid=67) Dispatcher started 
2025-01-19 06:45:35 WIB [ISS.0025.0013I] (tid=67) Cache Sweeper started 
2025-01-19 06:45:35 WIB [ISP.0046.0012I] (tid=67) Enabling HTTP Listener on port 9999 
2025-01-19 06:45:35 WIB [ISP.0046.0012I] (tid=67) Enabling HTTP Listener on port 5555 
2025-01-19 06:45:35 WIB [ISP.0046.0012I] (tid=67) Enabling HTTPS Listener on port 5543 
2025-01-19 06:45:35 WIB [ISS.0035.0003I] (tid=67) Log rotation interval set to 1440 minutes. 
2025-01-19 06:45:35 WIB [ISS.0025.0057I] (tid=67) Reading system level information 
2025-01-19 06:45:35 WIB [ISS.0014.0072W] (tid=797) Default outbound master password is in use. 
2025-01-19 06:45:35 WIB [ISS.0014.0073W] (tid=797) Default Administrator password is in use.