First, please ensure the MFT installer component (should show as Installed or greyed out) its successful and also check from the Admin console UI packages and determine the next steps closely and if required uninstall and re-install safely before applying running SUM tool.
I know you already installed the same in QA env with no hiccups, but it’s worth to go step by step what must have went wrong in the DEV install base aspects:)
GL,
RMG