Unable to start cache manager on IS

[araghavendra (Ashish S R)]

Hi,

I have 10.15 setup on IS and TC. I have started TC server and I’m able to see this in the TMC as well. However, when I try to add a cache manager in IS pointing to TC server and start, I get error java.lang.RuntimeException: Unable to create toolkit.
I’m attaching tc_config.xml as well as cache manager configurations.
Any pointers in this issue.?
TC_CacheManager_Error.docx (219.9 KB)
tc-config.xml (687 Bytes)
.

Thanks & Regards,
Ashish.S.R

[engin_arlak (Engin SARLAK)]

Does it enable when you hit No below column Enabled? Also please provide your fix level and Terracotta and IS server log file.

[Kalpesh_Shah1 (Kalpesh Shah)]

Can you please share Error and Server logs? Please make sure that you have applied required terracotta license key for Distributed Cache Manager to work.

Regards,
Kalpesh

[araghavendra (Ashish S R)]

Dears,

Issue resolved. I found the error logs stating license key not found in C:\SoftwareAG\common\conf folder. I placed the license file in this location and started the cache manager successfully.

Thanks & Regards,
Ashish.S.R