Unable to login to MWS

Hi,

I’m getting the below error while trying to login to MWS at defaull port 8585. Can some one help in solving this ?

Appreciate the help in advance.

2009-09-25 17:04:25 IST (Framework : INFO) [RID:1] - No registered exception delegate
2009-09-25 17:04:25 IST (Framework : WARN) [RID:1] - [POP.001.0002] A “java.lang.NullPointerException” occurred with the Message “at com.webmethods.portal.portlet.wm_xt_portalrules.mechanics.PortalRulesMechanics.createFacesContext(PortalRulesMechanics.java:812)”
java.lang.NullPointerException
at com.webmethods.portal.portlet.wm_xt_portalrules.mechanics.PortalRulesMechanics.createFacesContext(PortalRulesMechanics.java:812)
at com.webmethods.portal.portlet.wm_xt_portalrules.mechanics.PortalRulesMechanics.initPortalRulesFacesContext(PortalRulesMechanics.java:782)
at com.webmethods.portal.portlet.wm_xt_portalrules.mechanics.PortalRulesMechanics.preparePortalRuleContext(PortalRulesMechanics.java:750)
at com.webmethods.portal.portlet.wm_xt_portalrules.mechanics.PortalRulesMechanics.getRuleForUser(PortalRulesMechanics.java:423)
at com.webmethods.portal.bizPolicy.impl.LocaleInfo.evaluateLocale(LocaleInfo.java:124)
at com.webmethods.portal.bizPolicy.impl.LocaleInfo.getLocale(LocaleInfo.java:78)
at com.webmethods.portal.bizPolicy.impl.Context.getLocale(Context.java:769)
at com.webmethods.portal.service.global.impl.GlobalProvider.getUserLocale(GlobalProvider.java:130)
at com.webmethods.portal.service.global.impl.GlobalProvider.getUserLocale(GlobalProvider.java:114)
at com.webmethods.portal.service.meta2.thing.impl.ThingNameInfo.getDefaultLocale(ThingNameInfo.java:45)
at com.webmethods.portal.service.meta2.thing.impl.ThingNameInfo.getName(ThingNameInfo.java:87)
at com.webmethods.portal.service.meta2.thing.impl.Thing.getName(Thing.java:960)
at com.webmethods.portal.service.dir.impl.DirQueryProvider.lookup(DirQueryProvider.java:40)
at com.webmethods.portal.portlet.wm_xt_sysdirsvc.service.SystemDirQueryProvider.lookup(SystemDirQueryProvider.java:344)
at com.webmethods.portal.service.dir.impl.DirSystem.lookup(DirSystem.java:168)
at com.webmethods.portal.service.cache.impl.RoleCache.onSynchronousEvent(RoleCache.java:157)
at com.webmethods.portal.event.dir.IDirPrincipalLifecycleEvent$SynchronousListeners$SynchronousListener.onEvent(IDirPrincipalLifecycleEvent.java:59)
at com.webmethods.rtl.event.BaseListeners$ObjectEvListener.onEvent(BaseListeners.java:71)
at com.webmethods.rtl.event.EventDeliverer.deliver(EventDeliverer.java:78)
at com.webmethods.rtl.event.SynchronousDeliverer.add(SynchronousDeliverer.java:24)
at com.webmethods.rtl.event.DeliveryService.raise(DeliveryService.java:52)
at com.webmethods.rtl.event.Event.raise(Event.java:65)
at com.webmethods.portal.mech.dir.impl.DirServiceMechanics.firePreInitializePrincipalEvent(DirServiceMechanics.java:78)
at com.webmethods.portal.bizPolicy.command.dir.InitializePrincipal.firePreIntializeEvent(InitializePrincipal.java:160)
at com.webmethods.portal.bizPolicy.command.dir.InitializePrincipal.initializePrincipal(InitializePrincipal.java:99)
at com.webmethods.portal.bizPolicy.biz.dir.impl.DirServiceBizPolicy.initializePrincipal(DirServiceBizPolicy.java:142)
at com.webmethods.portal.framework.session.handlers.Initialize.handle(Initialize.java:75)
at com.webmethods.portal.framework.session.SessionManager.setGuestSession(SessionManager.java:310)
at com.webmethods.portal.framework.session.SessionManager.handleSession(SessionManager.java:152)
at com.webmethods.portal.framework.dispatch.DispatchManager.initSession(DispatchManager.java:656)
at com.webmethods.portal.framework.dispatch.DispatchManager.handleDispatch(DispatchManager.java:335)
at com.webmethods.portal.framework.impl.PortalServlet.service(PortalServlet.java:242)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:428)
at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplicationHandler.java:830)
at com.webmethods.portal.framework.impl.NTLMFilter.doFilter(NTLMFilter.java:50)
at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplicationHandler.java:821)
at com.webmethods.caf.faces.servlet.GZIPFilter.doFilter(GZIPFilter.java:34)
at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplicationHandler.java:821)
at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler.java:471)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:568)
at org.mortbay.http.HttpContext.handle(HttpContext.java:1530)
at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.java:633)
at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)
at com.webmethods.portal.webApplication.WmWebAppContext.handle(WmWebAppContext.java:159)
at org.mortbay.http.HttpServer.service(HttpServer.java:909)
at org.mortbay.http.HttpConnection.service(HttpConnection.java:820)
at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:986)
at org.mortbay.http.HttpConnection.handle(HttpConnection.java:837)
at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:245)
at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:357)
at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

Thanks

From when you are encountering this problem i mean any specific changes done to MWS.

I tried to install blaze and other components. after installing them I was not able to login to MWS . I was able to login earlier and define KPI’s and other stuffs in MWs.

Thanks

Hello Satven,

Has this issue been fixed? And we are facing the same issue now, so would you please share your experience on fixing it? thanks in advance.

Hi,
Do you remember what the solution was for this problem?

br,
Vlad

Hi,

I am facing same issue when I created new instance of MWS and starting.
Let me know, what was the resolution for this issue.

Suresh Rao

Hi Suresh,

Can you please share the related MWS logs.
Also, please confirm if this is a fresh installation or its observed after any fix installation (need this to narrow down the problem).

-Kishore