Transaction details are not getting opened in TN

Ram_Pachipulusu · September 19, 2013, 6:44pm

Hi All,
When i am trying to open a specific transaction as part of TN, its getting opened. It seems i have to update a specific file with proper class path which points out some jar file which is required.

Could anyone please let me know how to mitigate this issue.

Thaks,
RP.

Venkata_Reddy_K · September 20, 2013, 12:00pm

Hi R P,

Which version of webMethods you are using. and can you provide more details about the error ( in case if any) what you are getting.

Ram_Pachipulusu · September 20, 2013, 6:09pm

Hi,
I am using wM 8.0 version. I am not getting any error. When i am searching say with iDoc number,its displaying result but when i am trying to open its not getting open.

Thnaks

rmg · September 20, 2013, 8:54pm

What TN document type is that you are trying to open?

Ram_Pachipulusu · September 25, 2013, 4:13am

sorry to for late reply.

Doc type is UNEDIFACT 97A INVOIC and i am using wM8.0 Version. Please let me know how to resolve this issue.

Thanks,

Sai3 · September 25, 2013, 6:07am

Hi RP,

You are not able to see the transaction mean that Activity log/Content/Attributes etc are not visible?

Ram_Pachipulusu · September 29, 2013, 4:49pm

Hi,

Yes, when i am trying to open its not showing anyting like Content, log, … (It’s not getting opened). Plz help me here

Sai3 · September 30, 2013, 5:40am

This is really weird, First point is you dont see any errors so it clearly says that problem is not with webMethods installation

Ok,Click on transaction page without searching anything, at this point are you able see Trasaction details portlet at the bottom of transaction page or not?

Tong_Wang · September 30, 2013, 5:33pm

I have the same issue with X12 doc types in TN console.
The error I got:
Exception in thread “AWT-EventQueue-0” java.lang.ClassCastException: com.wm.data
.BasicIDataCodable cannot be cast to com.wm.app.tn.doc.BizDocType
at com.wm.app.tn.doc.BizDocEnvelope.getDocType(BizDocEnvelope.java:246)
at com.wm.app.tn.ui.doc.DocDetailPanel.setData(DocDetailPanel.java:276)

I guess it’s a bug for TN console, since it’s going away soon, SAG won’t fix it.

As a workaround, you can use MyWebmethods UI to open them, it works fine.

rmg · September 30, 2013, 5:59pm

RP,

Are you trying to open a EDIFACT transaction via Transaction Analysis page and getting the error while click to open?

HTH,
RMG

Ram_Pachipulusu · September 30, 2013, 6:50pm

Hi,

I solved that prob. Just added one jar file in the classpath in one of the conf file.

Thanks all for ur help

Thanks

Sai3 · September 30, 2013, 7:22pm

Happy to see issue got resolved!!

Can you eloborate what you did and give some screen shots, it will help forum members…

rmg · September 30, 2013, 8:30pm

Which jar is it TN related?..

Please share the details with the forum back:

HTH,
RMG