:?: There were no errormessages during my local installation of Centrasite . After the installation I used the 2 accounts Defaultuser and guest, which were specified in the documentation, but each time I got the error: “Log on failed !”. How can I detect the root cause of this behaviour and fix it ?
Please refer to my 2 attachments for details.
Winfried
P.S.: Attachment Management is very slow on this system :?
I had to delete and attach another one.
Try your operating system login and password.
Hi, please not that neither of these accounts can log in, they are purely for internal purposes. You should be able to log in with your account, i.e. the account you used to log in to the machine that you installed CentraSite on and your password
Hallo,
I tried to login again, but this time I could not even connect. What should I check ?
java.net.ConnectException: Connection timed out: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.Socket.connect(Socket.java:519)
at java.net.Socket.connect(Socket.java:469)
at sun.net.NetworkClient.doConnect(NetworkClient.java:157)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:382)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:509)
at sun.net.www.http.HttpClient.(HttpClient.java:231)
at sun.net.www.http.HttpClient.New(HttpClient.java:304)
at sun.net.www.http.HttpClient.New(HttpClient.java:316)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:817)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:769)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:694)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:938)
at java.net.URL.openStream(URL.java:1007)
at com.centrasite.configuration.XMLProperties.(XMLProperties.java:152)
at com.centrasite.configuration.INMConfigurationFile.(INMConfigurationFile.java:83)
at com.centrasite.control.config.ControlConfiguration.(ControlConfiguration.java:41)
at com.centrasite.control.ext.CentraSiteConnectionHandler.init(CentraSiteConnectionHandler.java:97)
at com.softwareag.cis.plugin.util.ApplicationContext.initAll(ApplicationContext.java:437)
at com.softwareag.cis.plugin.adapter.LoginAdapter.init(LoginAdapter.java:174)
at com.softwareag.cis.server.InteractionModel.(Unknown Source)
at com.softwareag.cis.server.InteractionProcess.a(Unknown Source)
at com.softwareag.cis.server.InteractionProcess.a(Unknown Source)
at com.softwareag.cis.server.InteractionProcess.if(Unknown Source)
at com.softwareag.cis.server.InteractionProcess.createNewInteractionModel(Unknown Source)
at com.softwareag.cis.server.XMLProcessor.processXML(Unknown Source)
at com.softwareag.cis.server.Connector.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
Hi,
sorry, information is too sparse to really tell, I can just guess:
I assume you did not try to login with guest or DefaultUser this time.
Did you try to log in with a domain account, i.e. one that is not a local user on your machine? If so, were you connectec to a network when logging in and was your domain control reachable?
Regards
Harald
You can also try to restart the tomcat service, if that helps.
Regards
RG
Thank you for the hints!
So that solved it 