Problem in sending 3A4R message. 504 Gateway Time-out. Help.

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1

Hi all,

When I send a 3A4R message to our one partner, I always get this error,

In service wm.ip.cm.handlers:send: HTTP failed with following error: In service wm.ip.trp:http: HTTP retry 0 of 0: HTTP connection to URL https:// failed with following error: java.io.IOException: java.io.IOException: 504 Gateway Time-out [ESIPRT.000020.000023] Unable to establish communication with the trading partner : [ESIPRT.000020.000012

But no problem with other partners.
Could you please tell me how we can resolve this problem?
Thanks!

Zhang JingZhe

2

Please try to check the partner certificate. Maybe Customer’s partner server had the expired cert.

3

it’s more like network issue.
Try to do telnet test from your server box
if works, try browser test, may get more info.