PrimarySmtp service for TN

We are using Primary Email as our preferred protocol and we are using wm.tn.transport:primarySmtp service for sending email to the partner. Our problem is the partner don’t receive any email. Our SMTP Server was configured in Admin Console->Logging settings and it’s in separate physical machine.

Does anybody know how to fix this problem?
Thanks for any help.

Faith

Hi,
Try to use SMTP service directly.

HTH,
EAI