Not able to see the process models in monitor

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1

Hi,

I am not able to see the process models in the monitor with users having monitor users or monitor administrators access. I can only see them with Administrator or developers access.
I am using monitor 601 SP1.

Any help would be appreciated…thanks

2

Hi,

Check MonitorUser ACL and what group associations are present there?
Cross verify whether MonitorUsers and MonitorAdministrators part of this ACL.

Regards,
Sumit

3

Make sure Optmize is up and running, go to the Administration->Business then check if you see the “BAM server not available message”. if this is the case then your Optimize is not up.

4

Hi,
One more thing , can you check whether you have configured Process Audit log to database and your IS is configured to database rather than embedded/local store. If you have access to database then you can check whether the PAL(Process Audit log) is getting updated.
I am sure you might have done it, but anyways it is worth checking this.

Hope this helps.

Cheers,
Sandeep