Cannot monitor process instances

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1

Hi,

I’m having problem monitoring process instances. I cannot see any of them.
I have:

  • configured properly the MwS settings under administration/MwS/System settings, including username/password
  • process data in the database, in the table WMPROCESSDEFINITION
  • configured the WmComAuth package so ‘Everyone’ can have access to everything

this is my exception in MwS:

 GMT (wsclient : FATAL) [RID:616] - com.webmethods.caf.wsclient.proxy.impl.WSClientDynamicProxy: [ISS
.0088.9134] Exception occurred while processing the body of the message
SOAPException( Client: [ISS.0088.9134] Exception occurred while processing the body of the message )
        at electric.soap.SOAPMessage.getSOAPException(SOAPMessage.java:691)
        at electric.soap.java.reference.JavaToSOAP.invoke(JavaToSOAP.java:256)
        at electric.soap.java.reference.JavaToSOAP.invoke(JavaToSOAP.java:165)
        at electric.proxy.handler.Proxy.invoke(Proxy.java:126)

this also appears in MwS:

2007-09-19 17:04:35 GMT (Framework : INFO) [RID:619] - Process instance duration [3291414:0d 00:54:51.414]
2007-09-19 17:04:35 GMT (Framework : FATAL) [RID:619] - Process instance with PRT identifier [null] not returned from Mo
nitor. However, the instance was returned from Optimize. Check to see that Monitor is installed and running.

and in IS:

2007-09-19 17:04:35 GMT [ISC.0088.0001E] SOAPException: [ISS.0088.9134] Exception occurred while processing the body of
the message

I cannot figure out what’s wrong, it seems like I am missing some configuration…

Can someone help me out? Thanks in advance

2

Hi all,
Facing the same problem on webMethods 70(IS65sp3),Can someone please help.
what would be the resolution for this?

In addition to that I am getting following logs when clicked the process instances page
2009-10-21 12:57:08 IST (Framework : INFO) [RID:95] - Process instance duration
[415669:0d 00:06:55.669]
2009-10-21 12:57:08 IST (Framework : FATAL) [RID:95] - Process instance with PRT
identifier [null] not returned from Monitor. However, the instance was returned
from Optimize. Check to see that Monitor is installed and running.
2009-10-21 12:57:08 IST (Framework : INFO) [RID:95] - Process instance duration

Thanks in advance,
Aparna