Not able to create Cumulocity IoT Trial account

I am trying to evaluate Cumulocity IoT , and as part of that effort I am trying to add the trial Cumulocity IoT to my cloud account which I created. I have been trying for two days and for some reason, the trial is not getting added to my account. I was able to add webMethods integration to my cloud but not the IoT product

I tried through different browsers but to no avail. Whenever i hit on the “Start Trial” button, I keep getting the error message indicating “Error Some Error has occured. Please try again!”

I am on the us-west-2 cloud. Can someone from the support team help with the account set up ?

1 Like

I am having the same problem! Please help!

@Michael_Welsing @Gyan_Awasthi1, can you guys help?


Hi all,

Sorry - we had an issue with internal IP whitlisting.

This should all be sorted out now - can you please give it another go?

Thanks it worked. Appreciate the help and the quick turnaround