Can not add webMethods.io Integration

brijeshk · January 21, 2022, 1:25pm

Error

You already have a webMethods.io Integration free trial, or you have triggered the process of starting or stopping a webMethods.io Integration free trial. Please check and try again later.

Software AG registered Email : brijesh@succeedpartners.com

varvara_kozhukhova · January 24, 2022, 11:07am

Hi all!

Facing the same issue.
Software AG registered Email : varvara_kozhukhova@epam.com

Vikash_Sharma1 · January 27, 2022, 2:32pm

Apologies for inconvenience .
Our CloudOps team is looking into this.

Regards
Vikash Sharma

varvara_kozhukhova · January 31, 2022, 4:53pm

Hello Vikash! Thanks for the reply. Any updates from Jan 27?

Vikash_Sharma1 · February 8, 2022, 1:07pm

Hi ,
I have asked the CloudOps team to look into it.
Are you still facing the issue?

Regards
Vikash Sharma

varvara_kozhukhova · February 9, 2022, 6:27am

Hi! Yes, I’m still facing the same issue

Vikash_Sharma1 · February 9, 2022, 7:00am

Hi @varvara_kozhukhova ,
Can you please share the tenant name.

Regards
Vikash Sharma

varvara_kozhukhova · February 9, 2022, 8:08am

Env name is env993730
env993730.mycloud-us-west-2.softwareag.cloud

shane_winslow · March 4, 2022, 2:08pm

Hi all, I am facing the same problem, now in March.
I attempted to add the trial version of the "'webMethod. io integrations 24 hours ago.

Similar to the screen capture above, the webMethods. io integration does not appear as something I can ‘Open’ and interact with, like the ‘Cumulocity IoT’ and when I try to ‘Start Trial’ again for ‘webMethods. io integrations’ it gives me the same error message - “You already have a ‘webMethods. io integration’…”, though the options cannot be seen in the “your software AG Cloud products” area.

Any good way to troubleshoot to access ‘webMethods. io integrations’?

shane_winslow · March 4, 2022, 2:20pm

contact email: shane_winslow@cinfin.com

victortam · March 6, 2022, 10:29pm

I seem to be wrestling with the same exact error.

Email: victortamvic@gmail.com
Environment name: victortam.softwareag.cloud.

seojihoon · March 7, 2022, 4:33am

I also had the same problem.

Envirionment : sjh.softwareag.cloud
E-mail : sjh@cudo.co.kr

shankarramar · March 7, 2022, 1:05pm

Hi team, I am also facing the same issue. Please help me to resolve this at the earliest.
environment: env632940
email: shankarramar@outlook.com

system · June 5, 2022, 1:05pm

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