Not able install product using repo

Hello,

Trying install any products using image repo.
Image was made using installer SoftwareAGInstaller20151015.jar

I`ve created repo with name DesignerWorkstation-LNXAMD6.

With commane: “cc exec provisioning products n1 DesignerWorkstation-LNXAMD64 install” trying install designer and IS, but getting
CC log:

INFO   | jvm 1    | 2015/12/11 13:18:45 | 2015-12-11 13:18:45.401 CET (com. ... .ProvisioningArtifactsJobCallable        ) [SPM.ProvisioningArtifactsJobCallable.UnknownKey] INFO: Connection to remote host dropped.Retrying
INFO   | jvm 1    | 2015/12/11 13:18:45 | 2015-12-11 13:18:45.401 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: Waiting for n1 to become OFFLINE...
INFO   | jvm 1    | 2015/12/11 13:18:51 | 2015-12-11 13:18:50.902 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:18:56 | 2015-12-11 13:18:55.986 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:01 | 2015-12-11 13:19:00.998 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:06 | 2015-12-11 13:19:06.001 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:11 | 2015-12-11 13:19:11.205 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:16 | 2015-12-11 13:19:16.905 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:22 | 2015-12-11 13:19:21.928 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:27 | 2015-12-11 13:19:26.929 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:32 | 2015-12-11 13:19:31.983 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:37 | 2015-12-11 13:19:36.985 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:41 | 2015-12-11 13:19:41.986 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:47 | 2015-12-11 13:19:46.988 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:52 | 2015-12-11 13:19:51.989 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:19:57 | 2015-12-11 13:19:56.990 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:20:02 | 2015-12-11 13:20:01.991 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:20:07 | 2015-12-11 13:20:07.987 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:20:13 | 2015-12-11 13:20:13.316 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:20:18 | 2015-12-11 13:20:18.322 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:20:23 | 2015-12-11 13:20:23.992 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:20:29 | 2015-12-11 13:20:28.999 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:20:34 | 2015-12-11 13:20:34.000 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:20:39 | 2015-12-11 13:20:39.003 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:20:45 | 2015-12-11 13:20:44.939 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:20:50 | 2015-12-11 13:20:49.985 CET (com.softwareag.platform. ... .NodeStatusTools     ) [SPM.NodeStatusTools.UnknownKey] INFO: n1 is ONLINE
INFO   | jvm 1    | 2015/12/11 13:20:50 | 2015-12-11 13:20:49.986 CET (com.softwareag.platform.management. ... .JobImpl  ) [SPM.JobImpl.SPMJOBE0003] ERROR: Job 68 failed!
INFO   | jvm 1    | 2015/12/11 13:20:50 | 2015-12-11 13:20:49.986 CET (com.softwareag.platform.management. ... .JobImpl  ) [SPM.JobImpl.SPMJOBE0003] ERROR: com.softwareag.platform.management.common.exceptions.PlatformManagerException: Message not found for key CCECPTE0023 - message substitutions: [n1, OFFLINE, 120]
INFO   | jvm 1    | 2015/12/11 13:20:50 |   at com.softwareag.platform.management.client.core.util.NodeStatusTools.waitForNodeStatus(NodeStatusTools.java:73)
INFO   | jvm 1    | 2015/12/11 13:20:50 |   at com.softwareag.platform.management.client.core.util.NodeStatusTools.waitForNodeOffline(NodeStatusTools.java:52)
INFO   | jvm 1    | 2015/12/11 13:20:50 |   at com.softwareag.platform.management.client.provision.impl.ProvisioningArtifactsJobCallable.install(ProvisioningArtifactsJobCallable.java:113)
INFO   | jvm 1    | 2015/12/11 13:20:50 |   at com.softwareag.platform.management.client.provision.impl.ProvisioningArtifactsJobCallable.call(ProvisioningArtifactsJobCallable.java:75)
INFO   | jvm 1    | 2015/12/11 13:20:50 |   at com.softwareag.platform.management.client.provision.impl.ProvisioningArtifactsJobCallable.call(ProvisioningArtifactsJobCallable.java:37)
INFO   | jvm 1    | 2015/12/11 13:20:50 |   at com.softwareag.platform.management.jobmanager.impl.JobCallableWrapper.call(JobCallableWrapper.java:27)
INFO   | jvm 1    | 2015/12/11 13:20:50 |   at java.util.concurrent.FutureTask.run(FutureTask.java:266)
INFO   | jvm 1    | 2015/12/11 13:20:50 |   at com.softwareag.platform.management.jobmanager.impl.JobImpl.run(JobImpl.java:96)
INFO   | jvm 1    | 2015/12/11 13:20:50 |   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
INFO   | jvm 1    | 2015/12/11 13:20:50 |   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
INFO   | jvm 1    | 2015/12/11 13:20:50 |   at java.lang.Thread.run(Thread.java:745)

SMP log:

INFO   | jvm 1    | 2015/12/11 12:06:18 | 2015-12-11 12:06:17.928 CET (com.softwareag. ... .ExceptionHandlerTools        ) [SPM.ExceptionHandlerTools.SPMRMCE0004] WARN: Error: (id: 1449831977928) Nothing to install. caused by: 
INFO   | jvm 1    | 2015/12/11 12:06:18 | 2015-12-11 12:06:17.928 CET (com.softwareag. ... .ExceptionHandlerTools        ) [SPM.ExceptionHandlerTools.SPMRMCE0004] WARN: com.softwareag.platform.management.common.exceptions.PlatformManagerException: Nothing to install.
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.softwareag.platform.management.provision.impl.ProvisioningServiceImpl.install(ProvisioningServiceImpl.java:121)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.softwareag.platform.management.provision.impl.ProvisioningServiceImpl.install(ProvisioningServiceImpl.java:100)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.softwareag.platform.management.provisioning.rest.InstallMethodCaller.call(InstallMethodCaller.java:38)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.softwareag.platform.management.provisioning.rest.ProductsResource.install(ProductsResource.java:63)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at java.lang.reflect.Method.invoke(Method.java:497)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$TypeOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:185)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1511)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1442)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1391)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1381)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.softwareag.platform.management.remote.core.filters.PermissionsFilter.doFilter(PermissionsFilter.java:108)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at com.softwareag.platform.wab.filter.saml.SAMLAssertionFilter.doFilter(SAMLAssertionFilter.java:279)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
INFO   | jvm 1    | 2015/12/11 12:06:18 |   at java.lang.Thread.run(Thread.java:745)

Any ideas why I can`t install anything from image repo ?

Hello,
Thanks for pointing this out.
It is an issue, and we are currently investigating it.
Until the issue is resolved, you can use the command by specifying the list of product ids to install.

cc exec provisioning products n1 DesignerWorkstation-LNXAMD64 install artifacts=integrationServer,…

You can take the product ids using the following command:
cc list repository products content DesignerWorkstation-LNXAMD64

Regards,
Yana

Many thanks, Yanka your advice helped :slight_smile:

And one more question:
I`m trying install IS 9.7 using CCE and SPM 9.9 and getting “message text: This upgrade path is not supported. See the upgrade guide for your product for supported paths.0”

Question is:
Am I able to install components of 9.7 version using CCE ans SPM 9.9 version?

You can NOT install IS 9.7 on top of SPM 9.9
This is not a supported use case.
All products in one installation directory have to be on the same version.

If either have to install IS 9.9 on top of SPM 9.9, or IS 9.7 on top of SPM 9.7
Both can be managed from CC 9.9, but with different capabilities