New user's email issue

, ,
#1

When trying to add new user’s to an application with an email address ending in .org, we receive an error: ‘Invalid email address.’

We can add user’s with a state email address (state.mn.us) and with .com’s, but .org doesn’t work.

Is there anyone else having this issue?

Any advice would be greatly appreciated.

Thanks
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#2

Hi Dan,

please check with your email provider if they are blocking target addresses ending in “.org” intentionally.

Additionally have a look at the servers log files if there is a more detailed error message.

Rgeards,
Holger

#3

Hi,

Is this on-premise or production?

Please engage with support@softwareag.com for further issues.

Thanks
Gaurv

#4

Thank you for the responses.

@Gaurav - we are on-premise, in our development environment.

#5

Any resolution on this issue? I’m facing the same problem?

#6

@Brandon Larsen

It was a permissions issue on the networks firewall on our end.

Sorry I couldn’t be more help.

#7

Thanks for the response Dan.

I was able to figure it out. For me it was the postfix configuration that was preventing messages from being relayed. I edited /etc/postfix/main.cnf to allow my network and my localhost to send mail.