We are on em 10.1 and we have never connected to a partner via https with a cert.
The partner gave me their cert i need to use. I loaded that into the truststore.
I have the url for them, the id and password. When i try to connect using pub.client:http all i get is internal server error.
Nothing in any logs and i dont know what the issue is.
I can connect to the url with id/pwd from a browser.
Can anyone help?
Hi Doug,
is there any thing in the logs on the partner side, which might be helpful?
Does not look like a certificate issue on the first sight as this should definitely be logged to either server.log or error log.
Regards,
Holger
that is what is odd. I see nothing in the server.log or any other log.
Hi Doug,
as mentioned in previous post:
This needs to be analyzed on partners side then, as the issue is occuring there and should be on one their logs.
Regards,
Holger
Just to be clear there is nothing i can look at on my end to see the connection going out? I was hoping to see a connection attempt in the log but i dont. Thanks for the help.
Hi Doug,
you can try to increase the log level for certain http/https related log factories in the Server logger configuration in IS Admin to check if there might some messages.
But if you really receive an http error “500 Internal Server Error”, this means that the technical connection between you and your partner was successful, but something in their processing went wrong. These messages should be in server log on their side.
Regards,
Holger
Thank you all. The partner came back and found the issue on their end.