MWS webm_clusteruser problems

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1

Hi,

we have some problems with performance and requests, we monitored a strange behaviour depending the webm_clusteruser

Our Setup:
Cluster

  • 6x MWS 7.1.1
  • 2x IS 7.1.1
  • 400 active user

Problems:

  • sometimes performance issues during login process on the MWS (some minutes)
  • the webm_clusteruser have around 200 session on MWS (Session Monitor)
  • there are ~100k LDAP Requests per hour to resolve the webm_clusteruser (but this user doesn’t exists on LDAP, the search order in directory service: 1. system 2. LDAP)

Questions:

  • What is the webm_clusteruser used for? What kind of requests? We know that it is used within a cluster to invoke services. Maybe some more details could help.
  • Why we have so many sessions with the webm_clusteruser? When we just have 100 active usere, there are only few session.
  • Why we have so many LDAP requests regarding webm_clusteruser, escpecially that this user doesn’t exists in LDAP.

Maybe you have some hints or experience with this issues.

Kind Regards

2

Could you check that in the directory services administration, in the sort order “system” directory is listed first and your LDAP directory second.

Alex

3

we also thought that it could be the sort order, we have:

  1. system
  2. LDAP

kind regards