Issues with Centrasite/SMH first time login

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1

Hi All,

I have done a re-installation of Centrasite Version: 8.0 SP 4 on SunOS 5.10, after un-installing the previous installation ( Tamino, SMH, Tomcat and all).
Executed the script as super user AsRootAfterInstall.sh after completing the installation as well.
Though the server instances come up, I am not able to login to the SMH or Centrasite UI. I can view assets etc through the “Browse as Guest”.

Please advise what could be wrong.

Error: INMBAE0001: Log on failed. Make sure your user name and password are correct
catalina.out log has the following entries:
ERROR: Error while performing authentication.
javax.security.auth.login.LoginException: SSX Error: User login failed (-16)
01-Jul-2011 06:31:23 com.webMethods.sc.security.passman.impl.PassMan initMasterLastChangedDate
WARNING: Found invalid last-changed date, 9/22/09 9:53:15 PM IST, using default
WARN : Remove plug-in ‘soalink.plugin’ from registry without removal of depending plug-ins
WARN : Remove plug-in ‘com.softwareag.systemmanagementhub’ from registry without removal of depending plug-ins
ERROR: Error while performing authentication.

Thanks,
Ramani

2

Did you try to log in with the user you installed with ?

3

yes, tried this multiple times with no luck.
Also, I was asked to check for the .ssx instances running if any and terminate them. Restart all the instances of Tamino, Tomcat, SMH after that…this option also didn’t help.

4

Would changing the OS pwd for the user be of any help?

Please advise.

Thanks,
Ramani

5

No, just make sure you enter user + password exactly as defined, these are case sensitive.

If it isn’t the user you installed with you might try the “super user” as you said