Issues when downloading products with Installer 8

, ,
1

I’m trying to download products with Software AG Installer 8 (SoftwareAGInstaller80SP2.exe) and getting an error message.
The progess bar kept staying in 0% complete.

Error: There was an error writing the file e2ei/11/WIR_8.0.2.1.113/Infrastructure/CustomInstall/CustomInstall-AIX-Domestic/BM_Java32JVM150_sr10-AIX-Any.zip to disk.
The error message is: java.net.SocketException: Connection reset Try to fix the problem then click Retry, or click Cancel to end the installer.

Any idea where the problem could be located (on Software AG’s or my side)?:confused::confused::confused:

2

Surely connection issues, check with your network admin if any proxy/firewall is not blocking you to download from empower site… if not then try again :slight_smile:

3

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