IS 9.5 Not Coming Up

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1

Hi Team,

Our DEV server went down due to disk space was full ,

2017-04-26 10:23:49 GMT [ISS.0014.0005I] Shutting down server. JVM Shutdown Hook.
2017-04-26 10:23:49 GMT [ISS.0070.0029I] Stopping listeners from accepting new requests.
2017-04-26 10:23:49 GMT [CommonLib.MWS.0002I] Shutdown Manager running all shutdown hooks.

But when we are trying to restart , we are getting the below error,

2017-04-26 10:28:15 GMT [ISS.0014.0054C] Error occurred while initializing server: com.wm.util.coder.InvalidDatatypeException: [ISC.0076.9002] incorrect IDataXMLCoder file format: no element ‘IDataXMLCoder’ found at com.wm.util.coder.IDataXMLCoder.decode(IDataXMLCoder.java:315) at com.wm.util.coder.IDataXMLCoder.decode(IDataXMLCoder.java:295) at com.wm.util.coder.IDataCoder.readFromFile(IDataCoder.java:108) at com.wm.util.IDataRegistry.readFromFile(IDataRegistry.java:101) at com.wm.util.IDataRegistry.init(IDataRegistry.java:61) at com.wm.util.IDataRegistry.(IDataRegistry.java:43) at com.wm.util.IDataRegistry.(IDataRegistry.java:30) at com.wm.app.b2b.server.sftp.client.SFTPServerAliasRepository.(SFTPServerAliasRepository.java:42) at com.wm.app.b2b.server.sftp.client.SFTPClientManager.(SFTPClientManager.java:101) at com.wm.app.b2b.server.sftp.client.SFTPClientManager.initialize(SFTPClientManager.java:72) at com.wm.app.b2b.server.Server.run(Server.java:394)

I have tried to clear the below directory files are restart , but still the issue persists,

/<IS_DIR>/DocumentStore
/<IS_DIR>/WmRepository4
/<IS_DIR>/XAStore

Please help.

Regards
Abir Banerjee

2

below is the entire log message that I am getting from starting till the error,

2017-04-26 11:04:38 GMT [ISS.0025.0001C] Integration Server 9.5.1.0 Build 208
2017-04-26 11:04:38 GMT [ISS.0025.0006I] License Manager started
2017-04-26 11:04:39 GMT [ISS.0025.0050W] The JCE Unlimited Strength Jurisdiction Policy File was not found. Please install it.
2017-04-26 11:04:39 GMT [ISS.0025.0041I] FIPS mode not initialized
2017-04-26 11:04:41 GMT [ISS.0025.0017I] Repository Manager started
2017-04-26 11:04:43 GMT [ISS.0025.0024I] JDBC Connection Manager started
2017-04-26 11:04:44 GMT [ISS.0095.0013I] Audit Logging initialized.
2017-04-26 11:04:44 GMT [ISS.0014.0054C] Error occurred while initializing server: com.wm.util.coder.InvalidDatatypeException: [ISC.0076.9002] incorrect IDataXMLCoder file format: no element ‘IDataXMLCoder’ found at com.wm.util.coder.IDataXMLCoder.decode(IDataXMLCoder.java:315) at com.wm.util.coder.IDataXMLCoder.decode(IDataXMLCoder.java:295) at com.wm.util.coder.IDataCoder.readFromFile(IDataCoder.java:108) at com.wm.util.IDataRegistry.readFromFile(IDataRegistry.java:101) at com.wm.util.IDataRegistry.init(IDataRegistry.java:61) at com.wm.util.IDataRegistry.(IDataRegistry.java:43) at com.wm.util.IDataRegistry.(IDataRegistry.java:30) at com.wm.app.b2b.server.sftp.client.SFTPServerAliasRepository.(SFTPServerAliasRepository.java:42) at com.wm.app.b2b.server.sftp.client.SFTPClientManager.(SFTPClientManager.java:101) at com.wm.app.b2b.server.sftp.client.SFTPClientManager.initialize(SFTPClientManager.java:72) at com.wm.app.b2b.server.Server.run(Server.java:394)

Regards
Abir Banerjee

3

Hi Abir,

please try the following:

  • backup the content of IntegrationServer/config
  • restore config directory by copying content from config/backup to config
  • restart IntegrationServer

The error message indicates that one of the config files got corrupted.

Regards,
Holger

4

Hello Abir,

Please check the size of config file…Due to disk space issue one or more than one config file’s size will be zero.

Thanks,
Yogesh

5

Hi All,

I am not able to connect to my localhost, which I was able to do in recent past. Neither in IS nor in designer. I am getting the below error when I am trying to start IS, please let me know your POV on this:

2018-02-22 13:14:41 IST [ISS.0025.0001C] Integration Server 9.12.0.0 Build 91
2018-02-22 13:14:41 IST [ISS.0025.0006I] License Manager started
2018-02-22 13:14:42 IST [ISS.0025.0050W] The JCE Unlimited Strength Jurisdiction Policy File was not found. Please install it.
2018-02-22 13:14:42 IST [ISS.0025.0041I] FIPS mode not initialized
2018-02-22 13:14:43 IST [BAS.0123.0001I] FSData full consistency check is being performed. Db:WmRepository4\RepoV4
2018-02-22 13:14:44 IST [ISS.0025.0017I] Repository Manager started
2018-02-22 13:14:47 IST [ISS.0025.0024I] JDBC Connection Manager started
2018-02-22 13:14:49 IST [ISS.0095.0013I] Audit Logging initialized.
2018-02-22 13:14:50 IST [ISS.0033.0168C] Cluster Node Name: W10D53HBH2.blr.amer.dell.com.
2018-02-22 13:14:50 IST [ISS.0014.0054C] Error occurred while initializing server: com.wm.util.coder.InvalidDatatypeException: [ISC.0076.9002] incorrect IDataXMLCoder file format: no element ‘IDataXMLCoder’ found at com.wm.util.coder.IDataXMLCoder.decode(IDataXMLCoder.java:315) at com.wm.util.coder.IDataXMLCoder.decode(IDataXMLCoder.java:295) at com.wm.util.coder.IDataCoder.readFromFile(IDataCoder.java:119) at com.wm.util.IDataRegistry.readFromFile(IDataRegistry.java:101) at com.wm.util.IDataRegistry.init(IDataRegistry.java:61) at com.wm.util.IDataRegistry.(IDataRegistry.java:43) at com.wm.util.IDataRegistry.(IDataRegistry.java:30) at com.wm.app.b2b.server.sftp.client.SFTPServerAliasRepository.(SFTPServerAliasRepository.java:44) at com.wm.app.b2b.server.sftp.client.SFTPClientManager.init(SFTPClientManager.java:113) at com.wm.app.b2b.server.sftp.client.SFTPClientManager.initialize(SFTPClientManager.java:76) at com.wm.app.b2b.server.Server.run(Server.java:445)

Thank you,
Sanket

6

Hello Sanket,

You can follow the steps mentioned by Holger in the above comments.

Basically, the Server files got corrupted because of which server is not booting up and you won’t be able to connect to the server via designer unless it up and running.
Copy the config files from the backup folder and bootup Integration Server.

Regards,
Syed Faraz Ahmed

1 Like
7

Hi,

when restoring config-files from config/backup-folder to config-folder does not help, remove the sftp config and restart.

Afterwards you can restart the IS and recreate the sftp config.

If there was a disk space issue make sure you cleanup the disk space before restarting.

Regards,
Holger

8

Hi Holger & Faraz,

Thanks for your inputs!

It worked as Holger suggested before. Holger you have been a great help as always.

Thank you very much!

Sanket