IS server errors - [ISS.0014.0054C] Error occurred while initializing server

Integration server hangs on the error at the bottom of this post. Any thoughts on the cause?

2013-06-26 18:39:21 GMT [ISS.0025.0001C] Integration Server 7.1.2.0 Build 124
2013-06-26 18:39:21 GMT [ISS.0025.0006I] License Manager started

2013-06-26 18:39:43 GMT [ISS.0025.0004I] Flow Service Manager started
2013-06-26 18:39:43 GMT [ISS.0025.0002I] Package Manager started
2013-06-26 18:39:43 GMT [ISS.0025.0011I] Package Replicator Manager started
2013-06-26 18:39:43 GMT [ISS.0028.0001I] Loading packages
2013-06-26 18:39:43 GMT [ISS.0014.0054C] Error occurred while initializing server: java.lang.ArrayIndexOutOfBoundsException at java.lang.System.arraycopy(Native Method) at java.io.PushbackInputStream.unread(PushbackInputStream.java:207) at com.wm.lang.xml.token.WmDocReader.removeUTF8BOM(WmDocReader.java:406) at com.wm.lang.xml.token.WmDocReader.(WmDocReader.java:213) at com.wm.lang.xml.token.WmDocReader.create(WmDocReader.java:172) at com.wm.lang.xml.Document.getReader(Document.java:1988) at com.wm.lang.xml.Document.(Document.java:1061) at com.wm.util.coder.XMLCoder.decode(XMLCoder.java:276) at com.wm.util.coder.Coder.readFromFile(Coder.java:149) at com.wm.app.b2b.server.PackageManager.getManifest(PackageManager.java:2546) at com.wm.app.b2b.server.PackageManager.getManifest(PackageManager.java:2507) at com.wm.app.b2b.server.PackageManager.getAllManifests(PackageManager.java:2482) at com.wm.app.b2b.server.PackageManager.loadPackages(PackageManager.java:399) at com.wm.app.b2b.server.PackageManager.init(PackageManager.java:289) at com.wm.app.b2b.server.Server.run(Server.java:458)

Thanks

the first package that should be loaded is the WmRoot package, it’s even failing there. pls check the packages dir is there.
you may want to reinstall it.

Thanks for your response. The wmroot package is present, I also reinstalled it. Still the same issue. I wonder if there may be corrupt config files. I’ve checked the dispatch.cnf and server.cnf. They all checked out.
Regards

Try restoring the config file from backup directory. Also, check the manifest.v3 file of WmRoot for its correctness.

-Senthil

Thanks, the manifest file seems correct, I replaced the WMRoot package earlier when i thought it may have been corrupted. I still get the same error. I’ve increased the log level, but no additional messages to help diagnose this issue. I’ve pasted the error below. From the error, i can’t tell much.

Here is the manifest file:

yes yes 7.1.2.0.124 124 1.5 Software AG Developer tool and Administration support services Administrators

Here is the section of output that contains the error:
2013-07-09 15:53:15 GMT [ISS.0025.0055I] Lock Manager initialized
2013-07-09 15:53:16 GMT [ISS.0025.0004I] Flow Service Manager started
2013-07-09 15:53:16 GMT [ISS.0025.0002I] Package Manager started
2013-07-09 15:53:16 GMT [ISS.0025.0011I] Package Replicator Manager started
2013-07-09 15:53:16 GMT [ISS.0028.0001I] Loading packages
2013-07-09 15:53:16 GMT [ISS.0014.0054C] Error occurred while initializing server: java.lang.ArrayIndexOutOfBoundsException at java.lang.System.arraycopy(Native Method) at java.io.PushbackInputStream.unread(PushbackInputStream.java:207) at com.wm.lang.xml.token.WmDocReader.removeUTF8BOM(WmDocReader.java:406) at com.wm.lang.xml.token.WmDocReader.(WmDocReader.java:213) at com.wm.lang.xml.token.WmDocReader.create(WmDocReader.java:172) at com.wm.lang.xml.Document.getReader(Document.java:1988) at com.wm.lang.xml.Document.(Document.java:1061) at com.wm.util.coder.XMLCoder.decode(XMLCoder.java:276) at com.wm.util.coder.Coder.readFromFile(Coder.java:149) at com.wm.app.b2b.server.PackageManager.getManifest(PackageManager.java:2546) at com.wm.app.b2b.server.PackageManager.getManifest(PackageManager.java:2507) at com.wm.app.b2b.server.PackageManager.getAllManifests(PackageManager.java:2482) at com.wm.app.b2b.server.PackageManager.loadPackages(PackageManager.java:399) at com.wm.app.b2b.server.PackageManager.init(PackageManager.java:289) at com.wm.app.b2b.server.Server.run(Server.java:458)

what’s the first line of your manifest file? it should have:

<?xml version="1.0" encoding="UTF-8"?>

yes, lost in translation. it has:

<?xml version="1.0" encoding="UTF-8"?>

Hello,
can anyone tell me what ws done to resolve this issue.
am also facing same problem with my webmethods. please see the error below.

Error occurred while initializing server: java.lang.ArrayIndexOutOfBoundsException at java.lang.System.arraycopy(Native Method) at java.io.PushbackInputStream.unread(PushbackInputStream.java:207) at com.wm.lang.xml.token.WmDocReader.removeUTF8BOM(WmDocReader.java:406) at com.wm.lang.xml.token.WmDocReader.(WmDocReader.java:213) at com.wm.lang.xml.token.WmDocReader.create(WmDocReader.java:172) at com.wm.lang.xml.Document.getReader(Document.java:1988) at com.wm.lang.xml.Document.(Document.java:1061) at com.wm.util.coder.XMLCoder.decode(XMLCoder.java:276) at com.wm.util.coder.Coder.readFromFile(Coder.java:149) at com.wm.app.b2b.server.PackageManager.getManifest(PackageManager.java:2546) at com.wm.app.b2b.server.PackageManager.getManifest(PackageManager.java:2507) at com.wm.app.b2b.server.PackageManager.getAllManifests(PackageManager.java:2482) at com.wm.app.b2b.server.PackageManager.loadPackages(PackageManager.java:399) at com.wm.app.b2b.server.PackageManager.init(PackageManager.java:289) at com.wm.app.b2b.server.Server.run(Server.java:458)

Hi There,
If you have valid manifest.v3 file, kindly take the existing one’s backup, replace existing one with valid one, give a restart. Kindly let us know if you still face this issue.

Thanks,

Kindly share the error code something like ISS.XXXX

Can you share the Java version you are running your IS on?

There was an issue when runnging IS 7.1.x on Java 1.6.

There is an additional parameter which need to be set in server.sh.

Unfortunately I do not remember its name as we are still running IS 7.1.3 on Java 1.5.

Regards,
Holger

Hi There,

ISSERVER|| 2020-04-07 10:17:20 IST [ISS.0014.0054C] Error occurred while initializing server: java.lang.ClassCastException: com.wm.data.BasicIDataCodable cannot be cast to com.wm.util.event.EventQueue at com.wm.app.b2b.server.event.EventManager.getEventQueue(EventManager.java:471) at com.wm.app.b2b.server.event.EventManager.updateQueue(EventManager.java:256) at com.wm.app.b2b.server.event.EventManager.init(EventManager.java:102) at com.wm.app.b2b.server.Server.run(Server.java:639)

I get this error while starting server in designer.

Can any one help.

Thanks

Hi Tirumala,

please provide your current wM version as well as the Fixes applied to your environment.

Looks like you have missed a common part of a Fix causing the ClassCastException.

Regards,
Holger

Hi Holger,

I use webMethods 10.5 version.

Hi Tirumala,

is this a ServiceDesigner installation with bundled IS Runtime or is this a regular webMethods 10.5 installation?

Regards,
Holger

It is a regular webmethods 10.5

Hi Tirumala,

in this case you should check for any Fixes with UpdateManager and apply them, esp. for IS Core and PRT.

wM 10.5 has several known issues which makes it nearly impossible to operate it in plain GA state.
Applying latest fixes is strongly recommended.

Regards,
Holger