IS9.5 startup issue

Hi
Our IS service went down and cannot start. tried restart by flushing out repository, document store. But still no luck. Does the below error mean ports config is corrupted? Any specific config file that needs to be copied from backup?

2017-05-30 17:54:38 EDT [ISS.0025.0001C] Integration Server 9.5.1.0 Build 208
2017-05-30 17:54:39 EDT [ISS.0025.0006I] License Manager started
2017-05-30 17:54:39 EDT [ISS.0025.0049I] The JCE Unlimited Strength Jurisdiction Policy File was found
2017-05-30 17:54:40 EDT [ISS.0025.0041I] FIPS mode not initialized
2017-05-30 17:54:42 EDT [BAS.0123.0001I] FSData full consistency check is being performed. Db:WmRepository4\RepoV4
2017-05-30 17:54:44 EDT [ISS.0025.0017I] Repository Manager started
2017-05-30 17:54:50 EDT [ISS.0025.0024I] JDBC Connection Manager started
2017-05-30 17:54:51 EDT [ISS.0095.0013I] Audit Logging initialized.
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.rtl.util.xml.XMLUtil
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] Loading phase: [phaseID, phaseName] [miePhaseTwo, miePhaseTwo]
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] Initializing components of: miePhaseTwo
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.system.cluster.impl.ClusterProvider
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] Initializing components of: cluster
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] JMS ClientID: XXUATWEBM2.carnival.com.mws.library.7643165197207053312
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] Initializing components of: null
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] Initializing server: $cds
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] Updated the hostname for the RMI server to: XXUATWEBM2.carnival.com
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.event.ecs.ECSInitializer
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.service.global.impl.GlobalProvider
2017-05-30 17:54:52 EDT [CommonLib.MWS.0002I] Initializing components of: global
2017-05-30 17:54:53 EDT [CommonLib.MWS.0002I] Loading phase: [phaseID, phaseName] [DataPhaseOne, DataPhaseOne]
2017-05-30 17:54:53 EDT [CommonLib.MWS.0002I] Initializing components of: DataPhaseOne
2017-05-30 17:54:53 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.event.EventDeliveryInitializer
2017-05-30 17:54:53 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.service.sql.core.ConnectionManager
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.system.impl.BuildVersion
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.event.EventDeliveryInitializer
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.service.sql.DataManager
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.jms.db.DbJMSConnProvider
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] JMSProvider.onReconnect entering for topics
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.service.cache.impl.CacheManager
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Cache Invalidation Thread started with sleep of 60000ms
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing components of: cache
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] defaultCacheTimeout: + 3600000(sec) roleCacheLifecyle: 0 (0=FLUSH_EVERY_LOGIN 1=FLUSH_ROLE_OR_GROUP_CHANGE)
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] defaultCacheTimeout: + 3600000(sec) groupCacheLifecycle: 1 (0=FLUSH_EVERY_LOGIN 1=FLUSH_ROLE_OR_GROUP_CHANGE)
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.service.meta2.impl.MetaManager
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing components of: meta
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing components of: default
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.impl.ThingIDService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.impl.ThingService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.impl.XTypeService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.dbo.DBOStorageService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.impl.MetaQueryService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.impl.TypeService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.impl.UserService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.impl.RelationService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.impl.MetaEventService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.impl.MetaViewService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.impl.AccessService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing com.webmethods.portal.service.meta2.impl.ServiceThingService
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.mech.alias.impl.AliasMechanics
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Loading phase: [phaseID, phaseName] [CoreServices, CoreServices]
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing components of: CoreServices
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.service.dir.impl.DirSystem
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing components of: directory
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.service.portlet.impl.PortletProvider
2017-05-30 17:54:54 EDT [CommonLib.MWS.0002I] Initializing components of: portlet
2017-05-30 17:54:56 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.event.EventDeliveryInitializer
Created New subscription: 50 for XXUATWEBM2.carnival.com.mws.library.7643165197207053312.com.webmethods.nis.events2017-05-30 17:54:56 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.bizPolicy.impl.ContextProvider
2017-05-30 17:54:56 EDT [CommonLib.MWS.0002I] Initializing components of: context
2017-05-30 17:54:56 EDT [CommonLib.MWS.0002I] Loading phase: [phaseID, phaseName] [mechanics, mechanics]
2017-05-30 17:54:56 EDT [CommonLib.MWS.0002I] Initializing components of: mechanics
2017-05-30 17:54:56 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.mech.impl.MechanicsManager
2017-05-30 17:54:56 EDT [CommonLib.MWS.0002I] Initializing components of: mechanics
2017-05-30 17:54:57 EDT [CommonLib.MWS.0002I] Loading phase: [phaseID, phaseName] [bizPolicy, bizPolicy]
2017-05-30 17:54:57 EDT [CommonLib.MWS.0002I] Initializing components of: bizPolicy
2017-05-30 17:54:57 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.bizPolicy.biz.impl.BizPolicyManager
2017-05-30 17:54:57 EDT [CommonLib.MWS.0002I] Initializing components of: bizPolicy
2017-05-30 17:54:58 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.bizPolicy.command.impl.CommandManager
2017-05-30 17:54:58 EDT [CommonLib.MWS.0002I] Initializing components of: command
2017-05-30 17:54:58 EDT [CommonLib.MWS.0002I] Loading phase: [phaseID, phaseName] [postInit, postInit]
2017-05-30 17:54:58 EDT [CommonLib.MWS.0002I] Initializing components of: postInit
2017-05-30 17:54:58 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.service.meta2.dbo.PostInit
2017-05-30 17:54:58 EDT [CommonLib.MWS.0002I] Initializing component: com.webmethods.portal.bizPolicy.impl.PostInitContextProvider
2017-05-30 17:54:59 EDT [CommonLib.MWS.0002I] Dir Cache initialized: com.webmethods.portal.portlet.wm_xt_sysdirsvc.service.SystemDirCache:m_cacheEnabled = [true];m_authenticateCacheEnabled = [true];m_dnCacheEnabled = [true];m_queryCacheEnabled = [false];m_uriCacheEnabled = [true];m_timeout = [2147483646];m_authenticateTimeout = [120000];m_capacity = [1000];m_authenticateCapacity = [1000];
2017-05-30 17:54:59 EDT [CommonLib.MWS.0002I] No registered exception delegate
2017-05-30 17:54:59 EDT [CommonLib.MWS.0002W] Unable to load logger from: com.webmethods.sc.mws.CDSJournalLogger
2017-05-30 17:54:59 EDT [ISS.0024.0012I] Central User Management initialized successfully.
2017-05-30 17:55:00 EDT [ISS.0025.0021I] ACL Manager started
2017-05-30 17:55:00 EDT [ISS.0033.0168C] Cluster Node Name: XXUATWEBM2.carnival.com.
2017-05-30 17:55:00 EDT [ISS.0025.0008I] State Manager started
2017-05-30 17:55:00 EDT [ISS.0025.0010I] Service Manager started
2017-05-30 17:55:00 EDT [ISS.0025.0020I] Validation Processor started
2017-05-30 17:55:00 EDT [ISS.0025.0022I] Statistics Processor started
2017-05-30 17:55:00 EDT [ISS.0025.0018I] Invoke Manager started
2017-05-30 17:55:00 EDT [ISS.0025.0012I] Cache Manager started
2017-05-30 17:55:00 EDT [ISS.0014.0054C] Error occurred while initializing server: java.lang.ExceptionInInitializerError at com.softwareag.is.cors.CORSHandler.initialize(CORSHandler.java:32) at com.wm.app.b2b.server.Server.run(Server.java:417)

Hi Srinivas,

restoring the confg files from config/backup to config might be an idea.

If this does not help you might want to raise a support incident.

Did you find out the root cause for service going down?
This mght give a hint what excatly got corrupted.

Regards,
Holger

Hi
Issue is resolved now. restoring server.cnf from backup worked.