Installation Software Ag wizard install failling.

after the SoftwareAGInstaller80SP2 installation on windows64 im getting this error:

APP_ERROR> MWS.E.0001 My webMethods Server: Error creating MWS server default:
JAVA_HOME: C:\SoftwareAG\jvm\w64_160
WM_HOME: C:\SoftwareAG\MWS…
Creating new server instance. Please wait…
Buildfile: C:\SoftwareAG\MWS\server\deploy.xml

A fatal error has been detected by the Java Runtime Environment:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000077120895, pid=2768, tid=4728

JRE version: 6.0_19-b04

Java VM: Java HotSpot™ 64-Bit Server VM (16.2-b04 mixed mode windows-amd64 )

Problematic frame:

C [ntdll.dll+0x50895]

An error report file with more information is saved as:


If you would like to submit a bug report, please visit:

FAILED to create new server instance. Please see new.log for details

C> installer is exiting

May i know what is wrong?? :frowning: