Installation Issue: Could not create file CCE.prop

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1

Hello,

I tried to install latest trial version 9.9 on my laptop. I ran the installer using Administrator rights.

Got error “Could not create file C:\SoftwareAG\webMethods99\install\products\CCE.prop” while installing the components.

Excerpts from logs:
21:36:13 info PH> Execute cmd=C:\SoftwareAG\webMethods99\common\bin\wrapper-3.5.25.exe -i C:\SoftwareAG\webMethods99\profiles\CCE\configuration\wrapper.conf
21:36:13 info PH> Execute env=[null]
21:36:13 info PH> Execute execDir: null
21:36:14 info Exit code: 1
21:36:14 warning TanukiWrapperImpl> Service could not be registered:
FATAL | wrapper | Failed to load configuration: C:\SoftwareAG\webMethods99\profiles\CCE\configuration\wrapper.conf

21:36:14 error APP_ERROR> CCE: Failed to create service for profile: CCE
21:36:14 error APP_ERROR> CCE: InstallService.error Failed to install service of profile CCE for product Server. Reason: Failed to create service for profile: CCE.

21:42:27 error APP_ERROR> WIR: Could not create file C:\SoftwareAG\webMethods99\install\products\CCE.prop
Attached are the error logs.

Kindly help to resolve the issue.

Regards,
Manoj
installLog.txt (153 KB)

2

Retry…

Right click on installer and run as Administrator.

3

Manoj – Nothing much we can do, try to install once again with admin privileges and let us know if you still have the same issue.

Thanks,

4

I tried to install using Admin rights, still no success.

Regards,
Manoj

5

Attach the screen shots of the components which are selected to install.

6

Selected all components, didn’t pick or choose any.
As an alternative, I am reverting Windows 10 upgrade and shifting back to 8.1.

Regards,
Manoj