Am trying to create internal users in Centrasite. I don’t see a place where it asks for setting password for the user.
Also after creating the user i don’t see an option of resetting the password either.
Am using Community edition. Any suggestions from anybody?
Thanks for Info.I am able to create user with password and user getting updated in users.conf file.But I am not able to login to CentraSite Controller/BU with that user/password(INTERNAL\user).Even when I login with Administrator I do not see that whatever user I created throughCommandline in user management of CentraSIte controller.
Could you please help how we can see created users INTERNALLY??
Hi Sudhir,
you are nearly there. The sentence in the documentation "A user who is registered in the text file can log in using the domain and name “INTERNAL<UserName>”, where is the registered user name. " suggests that the user is know to CentraSite once it is defined in the text file. This is only partly try. Please log in with the user Administrator and create new users in the Organizations you want. Then click the button “Associate” and search for users that are not already defined in CentraSite and add them.
Regards,
Gerald
Thanks Gerald for your suggestion.It worked for me.
I am looking for SMTP settings where I can configure these settings. In the sense, For suppose we have policies related to users creation/deletion events to notify respective persons through built-in E-mail notification templates. In order to work with it, Can I know where to configure these SMTP settings??
Hi Sudhir,
we would do such things via so-called Design/Change-Time Policies. They are present when you use the ActiveSOA Edition of CentraSite and work with the PluggableUI (CentraSite Control). I just checked and defined a policy that will send an Email notification to a specific user when a new user is added to the system.
Would that cover your use case?
Regards,
Gerald
Thanks for the reply.I am trying to use sendnotificationTemplate.But When I execute the policy I am getting "Could not able to connect SMTP .Localhost:25 "
I am just wondering that some where do we need to configure these SMTP details so that these notification templates works??
OK, now I understand. Please go to the /CentraSite/utilities folder and have a look at the script CentraSiteCommand. To retrieve the current Email settings and writing them to a file, do the following under Linux:
./CentraSiteCommand.sh get Email -user Administrator -password manage -file /tmp/EmailSettings.xml
Then you can edit the file and pass it back in via:
./CentraSiteCommand.sh set Email -user Administrator -password manage -file /tmp/EmailSettings.xml
Hope that helps, if you use Windows, please adapt as needed.
Regards,
Gerald
where do we find the list all the published Email Templates? Do we need to define location path details in any of the configuration file to copy / place the email Templates? . Can you please provide your inputs.
Hi Swetha,
did you check that the file exists? I would guess so but perhaps you do not have the right permissions to modify it. Can you please open a command prompt as Administrator and try again?
Regards,
Gerald
Gerald, the file exists and it worked with ‘Run as Admin’. Thanks for reminding!
However based on the above discussion, created a user and asscociated it to the new INTERNAL<userId> using Admin credentials but still unable to login to CentraSite with the new userId credentials.
Hi Swetha,
what you say is a bit hard to believe. Please keep in mind, that users and password are case-sensitive. Did you add the user(s) via the BusinessUI or the PluggableUI and does it look like in the attached screenshots and the user is activated, i.e. is allowed to log in?
Regards,
Gerald
Hey Gerald,
Created a user “Swetha” in CS9.6 and added/associated the user through PluggableUI. Later I created another user “swetha” (NOT Swetha) in CS9.8 and added the user. After I tried to login in CS9.8 Control, the following was the error: “Connection handler com.centrasite.control.login failed to establish connection. Plug-in com.centrasite.control has been disabled.”
And then I got a hint through Wrapper.log that “user name is not unique”. Then I created some random username and successfully logged in to CS control. So it so happened because the users are case-insensitive?
Hi Swetha,
good to hear that it is working now. Looks like we have it case-insensitive internally at some point, but normally, you need to put it in exactly as defined.
Regards,
Gerald