Handling File Transfer Failure in Active Transfer

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1

Hi
I am using Active Transfer Gateway with Active Transfer.
In case of Active Transfer failures what is the best practice of handling it? I know you have options of retrying. But what if it failed despite that
Let us say a file transfer was interrupted . How do I ensure a partial transfer was not done.
What is the actual command that goes behind the scenes? What error will I be seeing?

Any help is greatly appreciated.

Thanks in advance.

2

Does your environment have ARIS mashzone dashboard configured for ActiveTransfer file transfer monitoring and so it might help in this situations? Can you leverage using that?

HTH,
RMG

3

Thank you for replying. Though we have mashzone it is not currently used. Is there any other way?

4

Hi,

You can handle file transfer interruption by checking the box “Resume transfer from the point of interruption”
Some of the best practices are:
Use check box “Fail if no files are found for scheduled events”
Select “Execute error action” at individual action steps level
Select error action by

  • Send a Mail with error log
  • Execute a IS service (develop our own conventional logic to handle errors)

Thanks,
Vijay.N

5

Yes that could be the best practice to handle via programmatically get’s alerted and take actions.

Also try to setup MZ configure for AT monitoring via its built-in dashboard views.

HTH,
RMG

6

You can actually configure a Post-processing event with criteria such as file upload to a particular VFS fails from a particular user etc. And you can choose various actions available to handle the failure like Email Alerts to admins, Invoking an IS service to mark the transfer as partial etc.