Getting error connecting to Integration Server

harleen.kaur · September 24, 2020, 6:57pm

Hi,

I have downloaded & installed Software Designer 10.5 free trail. On Starting Software AG Desginer , I am not able to connect to Default IS Server. Please help & guide how to connect to IS as I am a newbie.

Attaching Logs below:

ISSERVER|| 2020-09-25 00:10:49 IST [ISS.0025.0001I] Integration Server 10.5.0.0 Build 84
ISSERVER|| 2020-09-25 00:10:49 IST [ISS.0025.0006I] License Manager started
ISSERVER|| 2020-09-25 00:10:49 IST [ISS.0001.0008W] Clustering Functionality disabled due to license restrictions.
ISSERVER|| 2020-09-25 00:10:49 IST [ISS.0001.0008W] Remote Invoke Functionality disabled due to license restrictions.
ISSERVER|| 2020-09-25 00:10:49 IST [ISS.0001.0008W] Guaranteed Delivery Functionality disabled due to license restrictions.
ISSERVER|| 2020-09-25 00:10:49 IST [ISS.0001.0008W] Security Auditing Functionality disabled due to license restrictions.
ISSERVER|| 2020-09-25 00:10:49 IST [ISS.0001.0008W] Enterprise Gateway Functionality disabled due to license restrictions.
ISSERVER|| 2020-09-25 00:10:49 IST [ISS.0001.0008W] Distributed Cache Functionality disabled due to license restrictions.
ISSERVER|| 2020-09-25 00:10:50 IST [ISS.0025.0049I] The JCE Unlimited Strength Jurisdiction Policy File was found
ISSERVER|| 2020-09-25 00:10:50 IST [ISS.0025.0041I] FIPS mode not initialized
Sep 25, 2020 12:10:50 AM com.webMethods.sc.security.passman.impl.masterpw.FileMasterPassword loadObjects
WARNING: loadObjects(config\empw.dat) threw this: type(com.webMethods.sc.security.passman.masterpw.MasterPasswordException), msg(Retrieved null/empty master file: config\empw.dat)
Sep 25, 2020 12:10:50 AM com.webMethods.sc.security.passman.impl.masterpw.FileMasterPassword loadObjects
WARNING: loadObjects(config\empw.dat.bak) threw this: type(com.webMethods.sc.security.passman.masterpw.MasterPasswordException), msg(Retrieved null/empty master file: config\empw.dat.bak)
Sep 25, 2020 12:10:51 AM com.webMethods.sc.security.passman.impl.PassMan initMasterLastChangedDate
WARNING: Found invalid last-changed date, null, using default
Sep 25, 2020 12:10:51 AM com.webMethods.sc.security.passman.impl.PassMan initMasterExpireInterval
WARNING: Found invalid expire interval, null, using default
ISSERVER|| 2020-09-25 00:10:54 IST [ISS.0096.0002W] JDBCConnectionManager: creating Embedded Pool Alias for Xref.
ISSERVER|| 2020-09-25 00:10:54 IST [ISS.0096.0002W] JDBCConnectionManager: creating Embedded Pool Alias for ISInternal.
ISSERVER|| 2020-09-25 00:10:54 IST [ISS.0096.0003I] JDBCConnectionManager: creating database object for embedded database: IS_USER_TASKS.LAST_UPDATED
ISSERVER|| 2020-09-25 00:10:54 IST [ISS.0025.0024I] JDBC Connection Manager started
ISSERVER|| 2020-09-25 00:10:54 IST [ISS.0095.0026W] The AuditConfig.xml file was not found and is being created. The audit logging system is using default settings.
ISSERVER|| 2020-09-25 00:10:54 IST [ISS.0095.0025W] The auditing.cnf file was not found and is being created.
ISSERVER|| 2020-09-25 00:10:54 IST [ISS.0095.0025W] The transient.sql.errors.xml file was not found and is being created.
Sep 25, 2020 12:10:55 AM com.webMethods.sc.config.ConfigurationLogger log
INFO: Out-of-band file changes will be monitored every ‘60000’ milliseconds
ISSERVER|| 2020-09-25 00:10:56 IST [ISS.0095.0013I] Audit Logging initialized.
[ISS.0025.0017I] Repository Manager started
unable to create class: java.lang.reflect.InvocationTargetException
ISSERVER|| 2020-09-25 00:10:57 IST [ISS.0014.0054C] Error occurred while initializing server: java.lang.Exception: java.lang.NullPointerException at com.wm.app.b2b.server.UserManager.addUser(UserManager.java:126) at com.wm.app.b2b.server.UserManager.load(UserManager.java:673) at com.wm.app.b2b.server.UserManager.load(UserManager.java:656) at com.wm.app.b2b.server.UserManager.init(UserManager.java:528) at com.wm.app.b2b.server.Server.run(Server.java:636)

Kalpesh_Shah1 · September 25, 2020, 1:42am

Hi Harleen,

What OS are you using? Also can you please let me know what files do you have under IntegrationServer/updates directory?

Thanks,
-Kalpesh.

harleen.kaur · September 25, 2020, 5:49am

Kaplesh,

I am using WIndows 10, there are no files or folders under IntegrationServer/updates directory - its blank.

Prashant_Prashant · September 25, 2020, 8:18am

Hi,
As from the screenshot shared, I don’t think its ‘webMethods Service Designer’ trial version because its bundled with the MSC version of IS & doesn’t have instances folder under it, so could you please confirm the trial version details which you have downloaded?

~Prashant

wayne.leishman.20059 · September 25, 2020, 3:34pm

Hi

Can you clarify how / where you downloaded the Service Designer trial? Did you go to the Tech Community page (http://techcommunity.softwareag.com/), then select “Try Free” and then “webMethods Service Designer”?
If so, that will take you to a page to help you download and get started with Service Developer. I recommend you watch the video and follow the instructions.
There is other info on the page that will be helpful.

Anyway, clarify what you did to get the trial.

----Wayne

harleen.kaur · September 27, 2020, 2:01pm

Thanks all, I have downloaded the correct set of Software designer Trail. I am able to install it & get working.