Could someone please let me know what I’m doing wrong or what I need to do?
Also, I’m trying to reach the customer support of Software AG but the link I’m clicking into asks for user name and password. I’m not sure where to register for that. Could you please let me know that too?
Unfortunately, I cannot give you a solution to your ‘create database’ problem, but have you looked through some of the older posts in this forum? Perhaps someone has had the same question and has been given an answer or solution. Check both the XML Starter Kit and Tamino XML Server forums.
You said you had downloaded the software. That means you are probably using the ‘XML Starter Kit’. If that is the case, there is no point contacting Software AG support. Only customers who have purchased the product and pay maintenance fees are able to be assisted by the Customer Support team, which makes sense to me!
If you need assistance, these forums are the best place to go!
Don’t forget the check the older posts. I seem to recall seeing your problem mentioned once before somewhere!
Just a quick bit of info for Australian users of the XMLSTARTERKIT: Software AG Australia Technical Support does actually support Starterkit problems, for those people in Oz and NZ that have downloaded the product.
Regards Daniel Trotter Software AG Technical Support Australia