CloudFieldbus not working, only redirects to login page

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1

What product/components do you use and which version/fix level are you on?

Cumulocity - BACKEND: 1015.0.278 UI: 1015.0.278

Is your question related to the free trial, or to a production (customer) instance?

Production (Partner Instance)

What are you trying to achieve? Please describe it in detail.

Access/use CloudFieldbus Functionality

Do you get any error messages? Please provide a full error message screenshot and log file.

When I click “Fieldbus4” in the app menu, I get redirected to “https://.cumulocity.com/apps/fieldbus4/index.html#/” where a login page is shown in the old Cumulocity design. When I click the login button nothing happens.

From the browser developer tools I can see that a request to /user/currentUser is made, which returns successfully.

Have you installed all the latest fixes for the products and systems you are using?

Yes, we are using the hosted version

2

Cloud Fieldbus normally should not appear in the app switcher. The Fieldbus4 application contains no functionality. It is only used as a feature trigger to enable functionality in other apps.

Once you have the Fieldbus4 app subscribed you should see the functionality in Device Management and Cockpit

3

Which tenant do you see this on?

4

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