Cumulocity IoT Free Trial Issue In Website

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Product/components used and version/fix level:

Cumulocity IOT

Detailed explanation of the problem:

I am trying to set up a free trial. The box then goes into the top of the section where the activated services are, saying that its being set up, then it disappears. When I try to start the free trial again, I get this error–

You already have a Cumulocity IoT free trial, or you have triggered the process of starting or stopping a Cumulocity IoT free trial. Please check and try again later.

I have tried refreshing, logging off/on, and setting up a different account under a new email address, and using a different browser. I keep running into the same issue.

Error messages / full error message screenshot / log file:

image
image1253×798 50.6 KB

Question related to a free trial, or to a production (customer) instance?

instance :- aatif312
free trial

2

Hi Aatif, the free trial associated with your Cloud account has ended after 3 months which is the maximum duration for a Cumulocity IoT free trial. As a result, you cannot start a new free trial from the same Cloud account. However, you can start a new free trial by visiting the web page here.Sign up - Software AG Cloud
It’s not possible to create a new free trial with the same email address as we only allow one free trial per user. If you have specific requirements, please don’t hesitate to contact our sales teams from the form here: Contact Us

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