Hello, I hope someone can help me with this CC issue I am experiencing.
In my environment I have two Linux (CentOS 7) virtual machines and from SDC I downloaded the CC 9.9 Fix3 Bootstrap installer, the SAG installer, ran the SAG installer and created a wM9.9 image file including IS, MWS, UM, Update Manager. I then installed Update Manager and downloaded all the relevant fixes in to a image file.
I then ran the CC 9.9 Fix 3 Bootstrap installer on one of the VMs and installed CC 9.9 Fix 3 successfully with CC creating internally two repositories cc-fix-9.9-fix3 and cc-all-9.9-release-lnxadm64.
I then ran the SAG Installer against my wM9.9 image file with IS, UM, MWS on the second VM and from the image file installed just the IS and JDBC adapter products.
I then started up both the CC and IS and their respective SPM processes and in my Browser I connected to CC on default port 8090 and added the IS installation to the ALL environments in CC. The status of the IS and the corresponding SPM (on port 8092) changed in CC to green up-arrow.
I then in CC added a fixes repository using my downloaded fixes image file.
and then clicked on the Fixes
I then from CC Landscape view clicked on the “Installations” tab and clicked on my named IS link and on the following page I clicked the “Fixes” tab and after a while I get the following error reported in CC page:
[color=darkred]SPMCOME0007: GET http://esbis01.esbdomain:8092/spm/repository/fixes/REPOSITORY-cc-fix-9.9-fix3.zip returned a response status of 500 Internal Server Error
[/color]
[color=brown]Message: Un-handled internal server error. GET http://esbis01.esbdomain:8092/spm/repository/fixes/REPOSITORY-cc-fix-9.9-fix3.zip returned a response status of 500 Internal Server Error
Caused by:
Message: GET http://esbis01.esbdomain:8092/spm/repository/fixes/REPOSITORY-cc-fix-9.9-fix3.zip returned a response status of 500 Internal Server Error
[/color]
I tried again by changing the hostname “esbis01.esbdomain” to the IP address of the VM and I got the same error:
SPMCOME0007: GET http://192.168.56.24:8092/spm/repository/fixes/REPOSITORY-cc-fix-9.9-fix3.zip returned a response status of 500 Internal Server Error
On the IS VM I checked the relative path for the file /spm/repository/fixes/REPOSITORY-cc-fix-9.9-fix3.zip but could not find it at this location in fact the directory path /spm/repository/fixes/ did not exist at all. Not sure if “spm” in lowercase matters but the path and file don’t exist at this URL location even if you replace “spm” with “SPM” in the path name.
The following is an extract from the SPM “error.log” file at the time of the error being reported by CC:
2016-06-21 14:50:52.254 BST (com.softwareag. ... .ExceptionHandlerTools ) [SPM.ExceptionHandlerTools.SPMRMCE0004] WARN: Error: (id: 1466517052254) Internal Error processing the request. caused by:
2016-06-21 14:50:52.254 BST (com.softwareag. ... .ExceptionHandlerTools ) [SPM.ExceptionHandlerTools.SPMRMCE0004] WARN: java.lang.NullPointerException: null
at com.softwareag.fixinstall.spm.internal.util.ManualPhaseUtil.hasManualInstructions(ManualPhaseUtil.java:165)
at com.softwareag.fixinstall.spm.internal.util.ManualPhaseUtil.hasPreInstallSteps(ManualPhaseUtil.java:139)
at com.softwareag.fixinstall.spm.internal.provision.AbstractFixProvisionSession.listFixes(AbstractFixProvisionSession.java:134)
at com.softwareag.fixinstall.spm.internal.provision.CreateImageProvisionSession.retrieveFixesForSelection(CreateImageProvisionSession.java:118)
at com.softwareag.platform.management.repository.util.FixRepoHelper.getFixUnits(FixRepoHelper.java:197)
at com.softwareag.platform.management.repository.util.FixRepoHelper.getContent(FixRepoHelper.java:83)
at com.softwareag.platform.management.repository.impl.BaseFixRepositorySupport.getContent(BaseFixRepositorySupport.java:22)
at com.softwareag.platform.management.repository.impl.RepositoryOperations.getContent(RepositoryOperations.java:104)
at com.softwareag.platform.management.repository.impl.RepoSvcImpl.getContent(RepoSvcImpl.java:300)
at com.softwareag.platform.management.repository.rest.ContentMethodCaller.call(ContentMethodCaller.java:38)
at com.softwareag.platform.management.repository.rest.BaseRepositoryResource.createResponse(BaseRepositoryResource.java:310)
at com.softwareag.platform.management.repository.rest.BaseRepositoryResource.getContent(BaseRepositoryResource.java:164)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$ObjectOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:258)
at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1511)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1442)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1391)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1381)
at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.softwareag.platform.management.remote.core.filters.PermissionsFilter.doFilter(PermissionsFilter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.softwareag.platform.wab.filter.saml.SAMLAssertionFilter.doFilter(SAMLAssertionFilter.java:279)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)Can someone shed some light on what I am missing in my setup or configuration. This is my own test environment that I am using to familiarise myself with wM9.9 and all the new functionality.
Thanks in advance for all your help.
Rajni
