Hi Experts,
SAG Version 10.7
I’m just curious to know what is the issue “Zulu Platform x64 Architecture is not responding”?
Sometimes, I’m facing this issue whenever I tried to search the flow service in the Designer as you can see below in enclosed screenshot
Upon closing that window, then I get this
Would you be able to explain this issue?
Why are we getting it and what is the solution ?
Hi Mohammed,
We’ve had reports of performance issues from the programmers using the Software AG Designer perspectives for both the NaturalONE and Service Development perspectives.
We tried adjusting some of the buffers you see displayed in your Eclipse messaging until we bumped up the buffers to the lowest higher value for which we saw improvement in the performance.
Originally the Software AG Designer was installed with:
-Xms256m
-Xmx1024m
These buffers are stored in the Software AG Designer eclipse framework file: C:\SoftwareAG_v10_11\Designer\eclipse\eclipse.ini, where ‘SoftwareAG_v10_11’ is the value of your specific install directory.
We had our programmers update these buffers to the following values:
-Xms1024m
-Xmx2048m
Seeing what you messages are, I’d recommend first just bumping up your Xms256m value to Xms1024m and see if that resolves the issue. If not, then I’d bump these buffers up little by little until you get the improvement you need.
Good luck!
Kathy Jackson
Natural Administrator / Mainframe Tech Support
Texas Comptroller of Public Accounts
email: kathy.jackson@cpa.texas.gov
z/OS 2.5 mainframe, DB2 V12
NAT912/NOC841/NSC912/NTI828/NDB843/NVS828
NCI835/CICS TS 6.1
NDV912/NaturalONE914 Fix#8/Software AG Designer 10.11
Natural Engineer 9.1
PRD851/PAC261/ADA854
EXX10.5(Broker Kernel in RedHat Linux 7.5 environment)
EXX10.5(ACI & RPC Servers in MF environment)
PIE/IS 10.5 (Integration Server in RedHat Linux 7.5 environment)
Thank you so much for the detailed explanation.
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