Your tenant transaction is exhausted. Please contact Global Support

Greetings,
I currently have an issue in my free forever trial with the following error message: Your tenant transaction is exhausted. Please contact Global Support.
Unfortunately Global Support doesn’t know me as a client hence I do not know where else to put my issue forward than here.
To my understanding it would be possible for me to get a few more transactions available in order to complete the snowflake training (given the other messages on this forum) I would only have need of those for a few days left as I use this free forever trial in order to complete a Snowflake Certification (the third workshop).

I thank you for your time and wish you a good day,
Xavier Jacobs

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Linking to Tenant Transaction Limited Exhausted

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Thank you for the link, I read the part that was recommended in the discussion over there.
I put my workflows and devices on off yesterday (after realizing something was off with my remaining options, the warnings of such mistake were communicated in the slides after I stopped working on Monday so it must’ve run through the night from Monday to Tuesday).
I only have one issue remaining then, could you tell me if it is possible to solve this issue and if so when it is/will be ?

I wish you a nice day,
Xavier Jacobs

Hello Xavier,
please let me know the URL to the affected tenant, then I try to check it.
Which user do you use?
Which procedure leads to that error message?
Kind regards,
Christian Herzog

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Greetings Christian,
my URL, including the session is the following one: https://env545652.int-aws-us.webmethods.io/#/projects/fl920f245ced461310316a1c/workflows
My username in this case is ‘Xavier jacobs Unknown’ under e-mail address ‘xavier.jacobs@businessdecision.be’.
The procedure leading to that error message is the same, no matter which workflow I use. It consists in two steps, first activate the workflow, then starting the ‘workflow testing’ (the button on the top right of the screen, just on the left of the ‘save’ button).
Once this has been done the error message appears.
My mistake must’ve been to leave it activated on Monday (I only saw the first warning messages in my training about that type of issue the day after, my apologies).

I hope to have provided you with the information you were asking for and wish you a good morning,
Xavier Jacobs

Hello Xavier,

your product is Webmethods.
The question is posted in Forums [IoT] and [Cumulocity-IoT]
I’m an Iot specialist, but have no Webmethods experience, so unfortunately I cannot help here.
If the answer from [Nagendra Prasad] don’t solve your issue, please post your question again in Webmethods Forum.

Kind regards,
Christian Herzog

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Okay, thank you.

My apologies for my mistake.

Have a good morning,
Xavier

This topic has the tags IoT , Cumulocity-IoT , @xavier.jacobs - if you can change the tags to webmethods , that should also work I believe.

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Thank you,
I have done so.

Have a nice day,
Xavier Jacobs

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