webMethods.io workflow in queued status

Sunil_Salian · March 18, 2024, 1:28am

Hello , hope you all doing good.

Product/components:webMethods.io

Detailed explanation of the problem:
The customer has purchased new webMethods.io cloud tenant and as part of testing we are trying to execute simple workflow with just logging step .But when we execute the workflow , its going into queued state. Has anybody faced this issue ?

Vikash_Sharma1 · March 18, 2024, 4:28am

hi @Sunil_Salian ,
Couple of questions

Tenant is free trial or paid tenant?
What is the maximum number if request you are invoking in a minute?

Regards
Vikash Sharma

Sunil_Salian · March 18, 2024, 4:37am

@Vikash_Sharma1 , its paid tenant and there is no interfaces configured yet. I have just created one test workflow with logging step just to verify.

Thanks
Sunil

Vikash_Sharma1 · March 18, 2024, 4:43am

hi @Sunil_Salian ,
Can you please share the tenant url ?

Regards
Vikash Sharma

Sunil_Salian · March 18, 2024, 4:45am

@Vikash_Sharma1 , below is the one from DEV env

Thanks
Sunil

Vikash_Sharma1 · March 18, 2024, 5:38am

Hi @Sunil_Salian ,
Please raise the support incident.
This can be fixed quickly by them.

Regards
Vikash Sharma

Sunil_Salian · March 18, 2024, 6:01am

sure @Vikash_Sharma1 .

Thanks
Sunil