I am logged into AgileApps as an Administrator for my Access Profile.
I am trying to change another user to have a Regular User Access Profile. They currently have an Administrator Access Profile.
When I save the record, I get the following error message:
•You cannot assign a permission you do not have to an Access Profile
Any ideas why this is happening?
Thanks for your question.
System displays this error when the logged-in user tries to add any attribute(s) to the other user’s access-profile which he himself doesn’t have it.
Means, if user A (the logged-in user) doesn’t have permission for Import and Export Data attribute in his access-profile and tries to update the access-profile of user B (any other user present in AgileApps) and enable the permission for Import and Export Data attribute, the system will show the same message.
I understand your explanation, but I do not see how it explains the problem I am having.
In this case, I am logged in with the default Administrator Access Profile, meaning the “Administrative Permissions” checkbox is checked. In other words, I have all permissions.
I am trying to change a person who’s Access Profile is also the default Administrator Access Profile to the default Regular User Access Profile.
As an Administrator Access Profile, I have all permissions. Therefore, I cannot see any reason why I could not change a user to the Regular User Access Profile.
User holding default administrator access profile are allowed to change the other users access profiles irrespective of any permisssion.
I think you are facing this issue in onpremise version. This might be because of cache problem on on-premise side.