You have an issue using a Software AG product? Read on to get support.
Are you a customer with an active license?
Paying customers are entitled for support via our Empower portal. Find out how to use our new Incident Management Portal here.
Are you a Free Trial / Forever Free / Community Edition user?
You can get support in our Tech Community forum. Simply create a new topic in the forum, provide as much details about the issue you have as possible and add the relevant product tags. Our Community experts will help you in a quickly manner. The strength of the community is that it consists of customers and product users, who have the same pains and are trying to solve similar problems, but also Software AG staff from R&D, Professional services and support. They are able to provide help when you have a product issue, share best practices, experience, or simply advise.
How to format posts and articles - Knowledge base - Software AG Tech Community & Forums
Find more tips and tricks about how to maximize your community experience below: