Services "Software AG XTS Directory Server" not start on 4.2


after a new installation of tamino xml-server version 4.2.1 on win xp prof i have following problem: i can not start database

The software AG XTS Directory Server service
“Software AG UTX Daemon” and “Software AG UTX Event Logger” are unable to start.

on local computer started and then stopped,
Some service stop automatic if then no work to do , for example , the performance logs and alerts service

What can i do?
Best regards,

Narongchai Pongsuwakorn

Try these: 1) verify that SAGUSER is in the Admin group 2) change the Logon Account to the Local System Account (not recommended, but helps sometimes)