We are experiencing a strange issue. In the last step of a process we have a flow which calls following services in the below order:
The flow always fails when calling the service pub.prt.log:logActivityMessages. We get nullPointerException. We checked and all inputs passed to this service are not null. This happens every now and then but it is a productive issue and needs to be fixed.
The process usually takes some time to complete (approx 2 hours).
What could be the root cause of this issue? It is strange that it never fails when calling pub.prt.log:logCustomId.
We learned from a similar topic that a possible cause would be that the processInstanceID is no longer found in the Process Engine.
What could cause this?
Our IS Settings:
Fix level: IS_9.9_Core_Fix11