Partner profile page in MyWebMethods page error

Hello ,

When we open/hit the “Partner Profiles” option in Administration -?B2B?Partner Administration, getting/generating below logs.
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2018-07-18 10:56:10 EDT (jsf:INFO) [RID:394] - Received fatal alert: certificate_unknown: Received fatal alert: certificate_unknown
2018-07-18 10:56:10 EDT (jsf:INFO) [RID:394] - javax.net.ssl.SSLHandshakeException: Received fatal alert: certificate_unknown
2018-07-18 10:56:10 EDT (jsf:INFO) [RID:394] - electric.util.WrappedException: javax.net.ssl.SSLHandshakeException: Received fatal alert: certificate_unknown
at com.webMethods.caf.wsclient.proxy.impl.WSClientDynamicProxy.getCompatibleException(WSClientDynamicProxy.java:493)
at com.webMethods.caf.wsclient.proxy.impl.WSClientDynamicProxy.invoke(WSClientDynamicProxy.java:255)
at com.sun.proxy.$Proxy61.getEnterpriseID(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.webMethods.caf.faces.data.object.ObjectMethodContentProvider.refresh(ObjectMethodContentProvider.java:366)
at com.webMethods.portlet.tn.utils.TNSessionData.getMyEnterpriseID(TNSessionData.java:1212)
at com.webMethods.portlet.Wm_tnBean.getMyEnterpriseId(Wm_tnBean.java:691)
at com.webMethods.caf.wm_tn_pf_my_ent.Wm_tn_pf_my_entDefaultviewView.getMyEnterpriseID(Wm_tn_pf_my_entDefaultviewView.java:33)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at javax.el.BeanELResolver.getValue(BeanELResolver.java:363)
at com.sun.faces.el.DemuxCompositeELResolver._getValue(DemuxCompositeELResolver.java:176)
at com.sun.faces.el.DemuxCompositeELResolver.getValue(DemuxCompositeELResolver.java:203)
at com.sun.el.parser.AstValue.getValue(AstValue.java:138)
at com.sun.el.parser.AstValue.getValue(AstValue.java:183)
at com.sun.el.parser.AstEmpty.getValue(AstEmpty.java:66)
at com.sun.el.parser.AstNot.getValue(AstNot.java:63)
at com.sun.el.ValueExpressionImpl.getValue(ValueExpressionImpl.java:224)
at com.sun.faces.application.ValueBindingValueExpressionAdapter.getValue(ValueBindingValueExpressionAdapter.java:112)
at com.webMethods.caf.faces.application.CAFValueBinding.getValue(CAFValueBinding.java:57)
at javax.faces.component.ValueExpressionValueBindingAdapter.getValue(ValueExpressionValueBindingAdapter.java:84)
at javax.faces.component.ComponentStateHelper.eval(ComponentStateHelper.java:194)
at javax.faces.component.UIComponentBase.isRendered(UIComponentBase.java:415)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:81)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:98)
at com.webMethods.caf.faces.view.CafViewDeclarationLanguage.renderResponse(CafViewDeclarationLanguage.java:184)
at com.webMethods.caf.faces.view.CafViewDeclarationLanguage.renderView(CafViewDeclarationLanguage.java:119)
at com.sun.faces.application.view.MultiViewHandler.renderView(MultiViewHandler.java:125)
at javax.faces.application.ViewHandlerWrapper.renderView(ViewHandlerWrapper.java:286)
at com.webMethods.caf.faces.portlet.PortletViewHandler.renderView(PortletViewHandler.java:66)
at javax.faces.application.ViewHandlerWrapper.renderView(ViewHandlerWrapper.java:286)
at com.webMethods.caf.faces.portlet.PortletLifecycle$RenderResponsePhase.execute(PortletLifecycle.java:829)
at com.webMethods.caf.faces.portlet.PortletLifecycle.phase(PortletLifecycle.java:309)
at com.webMethods.caf.faces.portlet.PortletLifecycle.render(PortletLifecycle.java:236)
at com.webMethods.caf.faces.portlet.FacesPortlet.render(FacesPortlet.java:503)
at com.webMethods.portal.framework.portletcontainer.impl.PortletApplicationHandler.process(PortletApplicationHandler.java:551)
at com.webMethods.portal.framework.portletcontainer.servlet.PortletServlet.service(PortletServlet.java:58)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:770)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:684)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:503)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:575)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:429)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
at org.eclipse.jetty.server.Dispatcher.include(Dispatcher.java:183)
at com.webMethods.portal.framework.portletcontainer.PortletContainer.dispatch(PortletContainer.java:223)
at com.webMethods.portal.framework.portletcontainer.PortletContainer.process(PortletContainer.java:132)
at com.webMethods.portal.framework.portletcontainer.PortletContainer.renderPortlet(PortletContainer.java:105)
at com.webMethods.portal.framework.portletcontainer.beans.PortletBean.processRequest(PortletBean.java:193)
at com.webMethods.portal.framework.portletcontainer.beans.PortletBean.getContentInternal(PortletBean.java:82)
at com.webMethods.portal.framework.portlet.beans.BasicPortletBean.getContent(BasicPortletBean.java:151)
at com.webMethods.portal.mech.portlet.impl.PortletMechanics.getPortletContent(PortletMechanics.java:96)
at com.webMethods.portal.mech.storage.page.PortletHelper.renderContent(PortletHelper.java:430)
at com.webMethods.portal.mech.storage.page.PortletHelper.renderContent(PortletHelper.java:402)
at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderPortlet(PortalPageSubRenderer.java:597)
at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderColumn(PortalPageSubRenderer.java:429)
at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderRow(PortalPageSubRenderer.java:285)
at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderContent(PortalPageSubRenderer.java:146)
at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.subrender(PortalPageSubRenderer.java:124)
at com.webMethods.portal.framework.presentation.renderers.NoodleRenderer.renderPageContent(NoodleRenderer.java:67)
at com.webMethods.portal.framework.presentation.renderers.DefaultRenderer.render(DefaultRenderer.java:345)
at com.webMethods.portal.framework.presentation.PresentationManager.handlePres(PresentationManager.java:431)
at com.webMethods.portal.framework.dispatch.DispatchManager.pres(DispatchManager.java:692)
at com.webMethods.portal.framework.dispatch.DispatchManager.handle(DispatchManager.java:522)
at com.webMethods.portal.framework.dispatch.DispatchManager.handleDispatch(DispatchManager.java:424)
at com.webMethods.portal.framework.impl.PortalServlet.service(PortalServlet.java:313)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:770)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:684)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1496)
at org.eclipse.jetty.servlets.UserAgentFilter.doFilter(UserAgentFilter.java:82)
at org.eclipse.jetty.servlets.GzipFilter.doFilter(GzipFilter.java:294)
at com.webMethods.caf.faces.servlet.GZIPFilter.doFilter(GZIPFilter.java:48)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1484)
at com.webMethods.portal.framework.impl.NTLMV1Filter.doFilter(NTLMV1Filter.java:67)
at com.webMethods.portal.framework.impl.NTLMFilter.doFilter(NTLMFilter.java:26)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1484)
at com.webMethods.portal.framework.impl.RequestFilter.doFilter(RequestFilter.java:56)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1476)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:501)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:557)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:429)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:154)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
at org.eclipse.jetty.server.Server.handle(Server.java:370)
at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:494)
at org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpConnection.java:971)
at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplete(AbstractHttpConnection.java:1033)
at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:644)
at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)
at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
at org.eclipse.jetty.io.nio.SslConnection.handle(SslConnection.java:196)
at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:696)
at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:53)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)
at java.lang.Thread.run(Thread.java:745)

2018-07-18 10:56:10 EDT (jsf:INFO) [RID:394] - javax.net.ssl.SSLHandshakeException: Received fatal alert: certificate_unknown: javax.net.ssl.SSLHandshakeException: Received fatal alert: certificate_unknown

can anyone help me

Hi Dario,

please check your IS and your MWS for correct certificate configuration.

Regards,
Holger