OSGi service for SAML authentication not initialized - WM 10.11

[shekhar12 (chandra sekhar)]

Hi Team,

Found the below given error message keep showing in WM 10.11 Server log.

We have only Integration Server installed. There is no MWS in our environment.

IS Admin Page - Settings - Resource - MWS SAML Resolver URL → we have kept this section is empty as there is no MWS.

How to stop this SAML Authentication service? Please help.

Error Message:

939]2022-11-17 02:17:26 PST [ISS.0012.0012E] (tid=77) Authentication of user “null” failed with exception: com.wm.app.b2b.server.ServiceException:
OSGi service for SAML authentication not initialized…

[938]2022-11-17 02:17:26 PST [ISS.0012.0041E] (tid=77)
Unable to initialize SAML authentication module.
Cannot get reference of the OSGi service (&(objectClass=com.softwareag.security.identity.InternalSecurityTokenService)(samlVersion=2.0)).

[Holger_von_Thomsen]

Hi Chandra,

easiest would be to provide a small MWS just for monitoring purposes.

Regards,
Holger

[Jaideep (Jaideep Pegu)]

Hi @shekhar12 ,
This exception is nothing related to MWS, because the OSGi service is not available, SAML authentication is failing.

Can you please stop IS and delete this folder (<install_dir>profiles<IS_profilename>\configuration\org.eclipse.osgi) and then start IS again and check if the issue is resolved.

Thanks.

[shekhar12 (chandra sekhar)]

@Jaideep , thanks for your suggestion. We need some time for analysis on deleting the said folder. Meanwhile please let me know any alternative workaround.

[shekhar12 (chandra sekhar)]

Hi,

We thought of modify the OSGI Profile but eventually it got resolved by itself after IS restart.