IS not getting started - Version 10.5

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1

I am getting below error while starting IS, appreciate if someone could take a look and suggest us with approach to resolve it.
Below logs are from - server.log file.

2021-06-18 09:21:57 PDT [ISS.0099.0003E] Unable to create Broker Transport 10.44.76.45_5555_LoggingUtility_AC. Exception com.wm.app.b2b.server.dispatcher.exceptions.TransportException: [ISS.0098.9002] Required property missing for creating Broker transport: brokerHost
2021-06-18 09:21:57 PDT [LGU.0001.0003C] Error creating broker admin client: The input parameter 'broker_host' is null.
2021-06-18 09:21:57 PDT [ISS.0099.0003E] Unable to create Broker Transport 10.44.76.45_5555_LoggingUtility_AC. Exception com.wm.app.b2b.server.dispatcher.exceptions.TransportException: [ISS.0098.9002] Required property missing for creating Broker transport: brokerHost
2021-06-18 09:21:57 PDT [LGU.0001.0003C] Error creating broker admin client: The input parameter 'broker_host' is null.
2021-06-18 09:21:57 PDT [ISS.0028.0012I] WmJSONAPI: Startup service (wm.jsonapi.mediatype:addSupport)
2021-06-18 09:21:57 PDT [ISS.0028.0012I] WmJSONAPI: Startup service (wm.jsonapi.logging:init)
2021-06-18 09:21:57 PDT [ISS.0028.0012I] WmOptimize: Startup service (wm.optimize.admin:startup)
2021-06-18 09:21:57 PDT [OPT.0001.0001I] Initialising Mapi interface
2021-06-18 09:21:57 PDT [OPT.0001.0001E] Error while creating connection.
Root cause: java.lang.RuntimeException: java.lang.RuntimeException: java.lang.RuntimeException: JMS Provider admin objects initialization error!
        at com.webmethods.common.mapi.jms.ConnectionUtil.<init>(ConnectionUtil.java:48)
        at com.webmethods.common.mapi.jms.MapiCommunicator.<init>(MapiCommunicator.java:97)
        at com.webmethods.optimize.management.Mapi.init(Mapi.java:221)
        at com.webmethods.optimize.management.Mapi.<init>(Mapi.java:86)
        at pub.optimize.monitoring.createNewConnection(monitoring.java:678)
        at pub.optimize.monitoring.createDefaultBrokerConnection(monitoring.java:1419)
        at wm.optimize.admin.createDefaultBrokerConnection(admin.java:200)
        at wm.optimize.admin.startup(admin.java:218)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:411)
        at com.wm.app.b2b.server.invoke.InvokeManager.process(InvokeManager.java:739)
        at com.wm.app.b2b.server.util.tspace.ReservationProcessor.process(ReservationProcessor.java:46)
        at com.wm.app.b2b.server.invoke.StatisticsProcessor.process(StatisticsProcessor.java:61)
        at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:250)
        at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:56)
        at com.wm.app.b2b.server.invoke.PipelineProcessor.process(PipelineProcessor.java:178)
        at com.wm.app.b2b.server.ACLManager.process(ACLManager.java:334)
        at com.wm.app.b2b.server.invoke.DispatchProcessor.process(DispatchProcessor.java:41)
        at com.wm.app.b2b.server.AuditLogManager.process(AuditLogManager.java:401)
        at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:611)
        at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:423)
        at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:381)
        at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:253)
        at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:122)
        at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:81)
        at com.wm.app.b2b.server.SessionInvoke.run(SessionInvoke.java:35)
        at com.wm.util.pool.PooledThread.run(PooledThread.java:134)
        at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.RuntimeException: java.lang.RuntimeException: JMS Provider admin objects initialization error!
        at com.webmethods.optimize.jndiUtil.JMSJNDIUtil.initializeForClient(JMSJNDIUtil.java:127)
        at com.webmethods.common.mapi.jms.ConnectionUtil.<init>(ConnectionUtil.java:44)
        ... 30 more
Caused by: java.lang.RuntimeException: JMS Provider admin objects initialization error!
        at com.webmethods.optimize.jndiUtil.NirvanaJMSConfig.refresh(NirvanaJMSConfig.java:439)
        at com.webmethods.optimize.jndiUtil.JMSConfigFactory.refresh(JMSConfigFactory.java:63)
        at com.webmethods.optimize.jndiUtil.JMSJNDIUtil.initializeForClient(JMSJNDIUtil.java:124)
        ... 31 more
Caused by: java.lang.RuntimeException: topic/dca_event_response does not exist in Universal Messaging Realm.
        at com.webmethods.optimize.jndiUtil.NirvanaJMSConfig.initTopics(NirvanaJMSConfig.java:195)
        at com.webmethods.optimize.jndiUtil.NirvanaJMSConfig.refresh(NirvanaJMSConfig.java:435)
        ... 33 more
2

Hi Ishwar,

looks like you are missing setting up Messaging (either UM or Broker) for Optimize engines.

As long as you do not require Optimize in your setup this message can be ignored and eventually avoided by disabling the WmOptimize package in IS.

IS should start anyway despite of this message as it is not affecting overall readiness of IS.

Regards,
Holger

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