We are using Optimizer to monitor our WM 9.7 Infrastructure and using optimizer for 9.7.
There we have created rules to monitor WM infra, but is there any way to create rule to monitor service hung state?
From past few months in production we are facing issue where service get hung state and due to this transactions get failed so in this scenario we never get ticket bcoz server in running state
Do we have transaction monitoring that can be done through wM optimizer if the server/jvm is hung & not down.
In below case we will never get a ticket but transactions will fail till server restart.
Can some one suggested how to resolve this issue?