Installing CentraSite 3.1.5

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1

Hi,

I’m trying to install CentraSite Community Edition on Microsoft Windows Professional Service Pack 2 and I’m receiving:

The CentraSite Repository database could not be created.

The System Management HUB is installed OK.
Any saggestions?

Regards,

Nick

2

Hi Nick,
do you have administrator permissions on the system? CentraSite has a specific location for the DB files. Perhaps try it again with the “Advanced” options and see if all specified locations are accessible and writeable for you.
Regards,
Gerald

3

hi Gerald,

After installation, I am getting the same error as above. Basically the Centrasite installation does NOT go through. Only HUB is installed successfully.

My account has administrative privileges.

Under HUB I can see a broken link to Centrasite, where I get “(ARG2014) Agent was not found”.

thanks,

J.

4

Hi J.,
I talked to the installation team which needs the following information in order to hunt down the problem:

we will need the INM*.log files from %TEMP% and all txt files from %ALLUSERSPROFILE%\Application Data\CentraSite\CentraSite. The txt files should be copied when the error message is displayed from the installation.

Could you please zip them together and post them?
Regards,
Gerald

5

thanks for the quick reply.

please find the attached zip containing the files you have requested.

thanks,

J.
logs.zip (488 KB)

6

Please note that I am referring a CentraSite 3.1.7 installation. (though I have replied to the 3.1.5 thread)

regards,

J.

7

reinstalling windows allowed me to install centrasite properly. :slight_smile:

I guess there was an application conflict.

regards,

J.