we have encountered a rather weird error in TN (7.1.2) just recently
in TN Console we have seen this warning:
Unable to update EDI Tracking entries [EDIFTN.000010.000122]
Unknown Sender ID (although I have checked the sender ID in the profile and its there already since it has been used for a long time now)
when I checked the server log for that specific warning, I saw this error:
[TNS.0002.1082W] Task 5le0h6004gda44cs0000m0ie failed with no more retries available. Reason for failure - Delivery service for 5le0h6004gda44cs0000m0ie failed with a status of fail
and status message of com.wm.lang.flow.FlowException:Unable to get profile(s) from TN
What might have caused this error? What should be done?
Please help! Thank you very much.