Error in IS Server logs

[Varalakshmi_Nanduru]

Hi aLL,

I am getting below error in server.log of IS when using JDBC pools are used to test. Please help

[11839]2015-10-12 05:12:01 EDT [WmAuditingSC.queue.2406E] AuditQueueWorker for queue ‘Error Queue’ failed to log event to destination ‘ErrorDBDest’; reason ‘Failed to open connection to database; reason: [SoftwareAG][Oracle JDBC Driver]Login has timed out.’; stack trace follows
[11838]2015-10-12 05:12:01 EDT [WmAuditingSC.destination.1126E] Failed to open connection to database; reason: [SoftwareAG][Oracle JDBC Driver]Login has timed out.

[Mahesh_K_Sreenivas]

@Varalakshmi Nanduru

Hi aLL,

I am getting below error in server.log of IS when using JDBC pools are used to test. Please help

[11839]2015-10-12 05:12:01 EDT [WmAuditingSC.queue.2406E] AuditQueueWorker for queue ‘Error Queue’ failed to log event to destination ‘ErrorDBDest’; reason ‘Failed to open connection to database; reason: [SoftwareAG][Oracle JDBC Driver]Login has timed out.’; stack trace follows
[11838]2015-10-12 05:12:01 EDT [WmAuditingSC.destination.1126E] Failed to open connection to database; reason: [SoftwareAG][Oracle JDBC Driver]Login has timed out.

Varalakshmi,

Need below details:

1> IS version with fix levels
2> Oracle DB version
3> JDBC pools screen shots - with configured settings
4> Are you able to test JDBC pools on IS?

[Mahesh_K_Sreenivas]

Double check the ISCoreAudit in JDBC pools.

[MR_as173d]

If you are using wM8.0 or lowest versions, download and install latest IS 8 SP1 Core Fix5, it will resolve that problem.
Give a try and update the observation.

Thanks,